Using the New Outlook for Mac for personal email and calendar
Remove the unwanted corporate account from Outlook’s profile; Outlook for Mac does not require a successful mailbox sign-in before you can open Tools > Accounts and remove it.^1^
Remove the corporate account
- Dismiss or cancel the sign-in prompt.
- With Outlook active, use the macOS menu bar at the very top of the screen—not a control inside the mailbox window.
- Select Tools > Accounts.
- Select the corporate account.
- In New Outlook, select Manage > Remove Account > Continue.
In Legacy Outlook, select the – button, then Sign Out.^1^ - Quit Outlook and restart the Mac.
Removing the account stops Outlook from trying to authenticate that mailbox. Apple Mail can remain your default email application.
If the prompt prevents Outlook from opening
Delete the Outlook profile without launching Outlook:
- Quit Outlook.
- Open Finder > Applications.
- Control-click Microsoft Outlook, then select Show Package Contents.
- Open Contents > SharedSupport.
- Launch Outlook Profile Manager.
- Select the profile containing the unwanted corporate account and click Delete the selected profile.^2^
- Restart the Mac.
Warning: Deleting a profile removes its locally stored Outlook messages, contacts, calendars, account settings, and other profile data. Do not delete it if it contains local data you need; create and set a new empty profile as the default instead.
If Outlook still opens for “send email” requests
Apple Mail’s setting controls the default handler for email links and sharing requests. Reapply it from:
- Open Apple Mail.
- Select Mail > Settings > General.
- Set Default email reader to Mail.^3^
Then quit both Mail and Outlook and restart the Mac.
If Outlook is no longer needed, remove only Microsoft Outlook from Finder > Applications by moving it to the Bin. Microsoft’s full Office-removal procedure also deletes shared Office files and Outlook data, so do not perform the broader cleanup when Word, Excel, or other Office applications must remain.^4^
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