Cannot install Azure Site Recovery

Van Huy Tuyen 80 Reputation points
2026-10-15T02:21:32.36+00:00

Dear support team,

I try to migrate Hyper-V VM to Azure VM.

But I cannot install Azure Site Recovery on physical host.

Please help me to check
User's image

Physical host uses Windows Server 2019 Datancenter.

I download Azure Site Recovery from url: https://www.microsoft.com/en-us/download/details.aspx?id=104684

Azure Site Recovery
Azure Site Recovery

An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.

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  1. AI answer

    2026-10-15T02:21:47.47+00:00

    For Hyper-V VM migration to Azure, install the Azure Site Recovery provider on each Hyper-V host or cluster node, then register it with the Recovery Services vault by using the registration key downloaded from the portal. The supported install flow is:

    1. In the Azure Migrate project, go to Execute > Migration > Start execution.
    2. On Specify intent, choose Servers or virtual machines (VMs) and Azure VM.
    3. Under How will you select workloads, choose From replication provider (Hyper-V).
    4. In Prepare Hyper-V host servers, download the Hyper-V replication provider and the registration key.
    5. Copy both files to each Hyper-V host.
    6. Run AzureSiteRecoveryProvider.exe on each host and complete registration with the key.

    For the specific error shown, the accepted Microsoft Q&A guidance is:

    • Run the installer as a true local administrator.
    • Temporarily disable antivirus.
    • Check that no system services are stuck.
    • If there was a previous failed install, clean up leftover files or registry entries before retrying.
    • Review the install logs for the exact failure.

    If using command-line installation, the provider install log is written to:

    %Programdata%\ASRLogs\DRASetupWizard.log

    Command-based install and registration steps:

    AzureSiteRecoveryProvider.exe /q /x:.\Temp\Extracted
    cd .\Temp\Extracted
    .\setupdr.exe /i
    "C:\Program Files\Microsoft Azure Site Recovery Provider\DRConfigurator.exe" /r /Credentials <key file path>
    

    If the host uses a proxy, registration also supports /proxyaddress and /proxyport parameters.

    If the host is part of a Hyper-V cluster, install the provider on all cluster nodes.


    References:

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