Cricut Maker 4 doesn't show up

D H 0 Reputation points
2026-10-14T23:55:43.2566667+00:00

My Cricut Make 4 shows up under devices in the computer, but won't connect.

Windows for home | Other | Devices and drivers
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  1. Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
    2026-10-15T07:44:05.6233333+00:00

    Welcome D H,

    Thanks for reaching out to Microsoft Q&A Forum. I understand your Cricut Maker 4 appears under devices in Windows, but it will not connect.

    Could you confirm whether you are using Windows 10 or Windows 11? Also, does Windows show the Cricut as Paired, Connected, or simply listed under Bluetooth devices?

    Please make sure you already tried the Q&A Assist steps. In addition, please try the following.

    In the meantime, you can try these steps:

    1. Restart the Bluetooth Support Service.
      • Press Windows + R.
      • Type services.msc and press Enter.
      • Find Bluetooth Support Service.
      • Right-click it and select Restart.
      • Double-click it and make sure Startup type is set to Automatic.
      • Restart the computer and test the Cricut again.
    2. Disable Bluetooth power saving.
      • Open Device Manager.
      • Expand Bluetooth.
      • Right-click your computer's Bluetooth adapter and select Properties.
      • If a Power Management tab is available, open it.
      • Clear Allow the computer to turn off this device to save power.
      • Restart the computer.
    3. Reinstall the Bluetooth adapter.
      • Open Device Manager.
      • Expand Bluetooth.
      • Right-click the computer's Bluetooth adapter and select Uninstall device.
      • Do not select an option to delete the driver if one appears.
      • Restart Windows so the adapter is detected again.

    Looking forward to your update.

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  2. AI answer

    2026-10-14T23:56:27.06+00:00

    Connect the Cricut Maker 4 from the machine picker inside Cricut Design Space rather than trying to complete the connection from Windows Bluetooth settings.

    Connect through Design Space

    1. Turn on the Maker 4 and place it close to the computer.
    2. Open the latest version of Cricut Design Space. If it is not installed or current, install the current release using Cricut’s instructions.^1^
    3. Sign in, open the machine picker in Design Space, and select Cricut Maker 4.
    4. Start machine setup or open a project and choose Make. Select the Maker 4 when Design Space asks which machine to use.
    5. Allow any registration or firmware update that Design Space offers.^2^

    Windows detecting the machine only confirms that it can see the Bluetooth device; the working machine selection is completed through Design Space. Cricut’s connection instructions vary by model, so use the Maker 4 option in its Bluetooth and USB guidance.^3^

    If Design Space still cannot find it

    Remove the existing Windows entry so Design Space can establish a fresh connection:

    Windows 11

    1. Go to Start → Settings → Bluetooth & devices.
    2. Find the Cricut, select … → Remove device.
    3. Turn Bluetooth off, wait 10 seconds, and turn it back on.
    4. Put the Maker 4 into its documented connection/pairing state.
    5. Return to Design Space and select the machine there.

    Windows 10

    1. Go to Start → Settings → Devices → Bluetooth & other devices.
    2. Select the Cricut and choose Remove device.
    3. Turn Bluetooth off for 10 seconds and then turn it on.
    4. Retry from Design Space.

    Microsoft recommends removing and adding a Bluetooth device again when it is listed but will not connect.^4^

    If no Bluetooth devices connect

    That points to the PC’s Bluetooth adapter rather than the Cricut-specific connection:

    1. Open Settings → System → Troubleshoot → Other troubleshooters.
    2. Next to Bluetooth, select Run.
    3. Open Device Manager → Bluetooth.
    4. Right-click the computer’s Bluetooth adapter—not the Cricut entry—and select Update driver → Search automatically for drivers.
    5. Install Windows updates and restart the PC.

    Microsoft documents both the troubleshooter and adapter-driver update procedure.^5^

    As a final isolation test, connect the Maker 4 by its supported USB connection. If USB works but Bluetooth does not, focus on the PC’s Bluetooth adapter or driver. If neither connection works in Design Space, check that the computer meets the current Design Space requirements^6^ and then use Cricut support, because Windows has already detected the hardware.

    References

    1. Design Space Download and Installation Instructions
    2. How to update the firmware of my Cricut cutting machine
    3. Bluetooth and USB Connection Help
    4. [Windows 11](https://support.microsoft.com/windows/hardware/bluetooth/troubleshoot-bluetooth-not-connecting-in-windows)
    5. [Windows 11](https://support.microsoft.com/windows/hardware/bluetooth/fix-bluetooth-problems-in-windows#general-bluetooth-troubleshooting-in-windows-11)
    6. System Requirements - Design Space – Help Center
    AI-generated content may be incorrect. Read our transparency notes for more information.

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