Hi, I'm Bernard. I'm happy to help!
Have you installed the Canon driver? If not, kindly download and install the driver first by going to this link:
https://support.canon.ca/article/0100609201
Kindly download and install the driver.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.