Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Sign in to the OU-provided Microsoft 365 account using either the personal email address registered with the OU or your OU Computer Username (OUCU)—you do not need to create a separate OU email address first.^1^
Access and install Microsoft 365
- Open the Microsoft 365 Apps page.
- Select Sign in.
- Enter either:
- the personal email address the OU uses to communicate with you, or
- your OUCU, such as
zx123456.
- Enter your OU password and complete the OU multi-factor authentication (MFA) prompt. The OU recommends registering more than one MFA verification method.^2^
- Select Install apps and then Microsoft 365 apps. Run the downloaded installer and follow its prompts.^3^
Your personal email is acting as an OU sign-in identifier for the OU-managed account. It is not the same as signing in with an unrelated personal Microsoft account. The OU account has the Microsoft 365 licence associated with it; Microsoft requires Office to be activated using the account connected to that licence.[^4^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Why do I need an account to sign in to Microsoft 365 or Office? | Microsoft Support")
If Install apps is missing
- Open the Microsoft 365 Software page directly.
- Sign in with the same OU-associated credentials.
- If offered, choose the language and 32-bit or 64-bit version, then select Install.^3^
- If that page still has no installation option, contact OU student computing support. This normally requires the institution’s Microsoft 365 administrator to check whether a desktop-app licence has been assigned. You may still have access to browser-based applications.
The OU confirms that Microsoft 365 is available free to OU students through its online-study guidance.^5^
References
- Help with signing in to OU systems - The Open University
- The Open University
- Need help?
- [Why do I need an account to sign in to Microsoft 365 or Office? | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
- Preparing for online study | Help Centre | The Open University