i cant redeem robux from microsoft rewards

Sidney Eddy 0 Reputation points
2026-10-14T06:31:54.24+00:00

I cant redeem it without having to sign into the microsoft bing app - how do i get the robux without having to sign into the bing app?

i cant download the bing app either

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Vikki-T 12,070 Reputation points Microsoft External Staff Moderator
    2026-10-14T13:15:15.2266667+00:00

    Hi Sidney Eddy,

    You will still need to sign in with the Microsoft account that holds your Rewards points to redeem the Robux reward. If Verify with the Bing app is the only verification method shown, that step cannot be bypassed using a different method that is not offered on the redemption page.

    Since you mentioned that you cannot download the Bing app, could you let us know which device and operating system you are using, and what happens when you try to install it?

    You can also try starting the redemption again from the Microsoft Rewards website in an updated browser. If the Bing app remains the only available verification method, please submit a request to Microsoft Rewards Support, as the support team can review the verification options available for your account.

    Please avoid sharing your email address, verification codes, or other account details publicly. Thank you so much for your understanding.     

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. AI answer

    2026-10-14T06:32:27.7966667+00:00

    Redeem the Robux reward through the Microsoft Rewards website and choose SMS verification with a mobile or landline number; the Bing app is unnecessary when that verification option is available.^1^

    Redeem without the Bing app

    1. Open the Microsoft Rewards Redeem page in a web browser.
    2. Sign in with the Microsoft account containing your Rewards points.
    3. Select the available Roblox/Robux reward and start redemption.
    4. When verification appears, choose the option to receive a code by phone.
    5. Enter the code and complete the redemption.

    The number must be a working mobile or landline number; VoIP numbers are not accepted. Redeem in the same country or region where the Rewards account was registered, without a VPN or proxy.^1^

    If “Verify with the Bing app” is the only option

    That option uses a QR code as an alternative to SMS, but it still requires the Bing app. Microsoft documents no way to complete that particular verification flow without the app.^2^

    If SMS is not offered:

    • Try the redemption website in another supported, updated browser or device.
    • If Bing-app verification remains the only choice, submit the form for Microsoft Rewards Support from the QR-verification support page. The Rewards team must review account-specific verification availability.
    • Do not repeatedly enter incorrect phone codes: after too many unsuccessful attempts, Microsoft requires a 48-hour wait before trying again.^1^

    If the Robux reward itself is missing, it may be temporarily unavailable or unavailable for that account or region; Microsoft advises checking the Redeem page again because gift-card availability changes.^1^

    References

    1. How to redeem Microsoft Rewards points
    2. Use QR Code Verification to Redeem Microsoft Rewards
    AI-generated content may be incorrect. Read our transparency notes for more information.

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