Hacked Minecraft account that got deleted

Hi @Gavin Mooney

I understand why you want to preserve the Minecraft access and progress connected to your original account, especially since the game was received as a gift.

Unfortunately, creating a new Microsoft account with the same email address does not recreate the old account. Minecraft ownership, profile information, and other account data remain associated with the original Microsoft account and cannot normally be merged or transferred to the newly created account.

Your best option is therefore to determine whether the original account can still be recovered. Please use Microsoft’s hacked-account guidance and Sign-in Helper: How to recover a hacked or compromised Microsoft account

If you contact Microsoft or Minecraft Support, prepare any information that may help identify the original account, such as the Minecraft username or Gamertag, the original email address, previous passwords, and the gift or redemption confirmation if available.

You may also contact Minecraft Support to ask whether any account-specific options are available for the gifted copy. However, recovery of the original Microsoft account would still be the most likely way to regain access to the Minecraft entitlement.

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas only.

Thank you for your understanding. 

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