Audio driver

Gail Eulenstein 0 Reputation points
2026-10-13T22:02:14.6633333+00:00

I need to have my audio driver installed for meetings

Windows for home | Other | Devices and drivers
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  1. Estrella721 47,025 Reputation points Independent Advisor
    2026-10-13T22:38:53.9866667+00:00

    You can download the audio driver for your computer from the manufacturer's website, depending on your device's make and model.

    To help isolate the issue, could you clarify the following?

    • Are you experiencing this issue during meetings? If so, which app are you using?
    • Does your audio work in other apps?
    • Are you using Windows 10 or Windows 11?
    • What is the make and model of your device? In the search bar, type MSINFO32 and hit Enter. Please share a screenshot of that window.
    • Next, open Device Manager by pressing Windows + X. Click View > Show hidden devices, expand Sound, video and game controllers, and share a screenshot.

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  2. AI answer

    2026-10-13T22:02:26.0933333+00:00

    For meetings on Windows, install or refresh the audio driver with these steps:

    1. Use Windows Update first.
      • Go to Start > Settings > Windows Update.
      • Select Check for updates.
      • Install any available audio driver updates.
      • Restart the PC.
    2. If no newer driver is installed, update it in Device Manager.
      • Select Start, type Device Manager, and open it.
      • Expand Sound, video and game controllers.
      • Right-click the audio device and select Update driver.
      • Select Search automatically for drivers.
      • Follow the on-screen steps.
      • Restart the PC after the update.
    3. If meetings still have no sound, reinstall the audio driver.
      • In Device Manager, expand Sound, video and game controllers.
      • Right-click the audio device and select Uninstall device.
      • Confirm the uninstall if prompted.
      • Restart the PC.
      • Windows will automatically reinstall the audio driver after restart.
    4. If the audio device is still missing, install the driver software from the device manufacturer.

    Keeping the audio driver updated can fix no sound, distorted audio, crackling, microphone, and headset issues that affect meetings.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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