Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
Yes. This is a phishing scam.
Red flags in the message:
- The sender is not a Microsoft domain.
- The message uses urgency and threats such as mailbox deactivation and permanent data deletion.
- It asks for action through a third-party link instead of a Microsoft account or support channel.
- Microsoft account emails that are legitimate for account notifications use @accountprotection.microsoft.com.
- Microsoft support emails use domains such as microsoft.com, microsoftsupport.com, mail.support.microsoft.com, office365support.com, or techsupport.microsoft.com.
What to do:
- Do not click the link, reply, or open attachments.
- Report it as phishing in Outlook, then delete it.
- If a link was already clicked or information was entered, go directly to the Microsoft account Security page, change the password, review recent activity, and enable two-step verification.
- If needed, inspect the message headers and verify the real sender domain.
References:
- Can I trust email from the Microsoft account team? | Microsoft Support
- How to determine if an email from Microsoft support is genuine
- I received an email about updating your Terms of Service, Security Policy, and Privacy Policy. - Microsoft Q&A
- Is this legit email also? - Microsoft Q&A
- Possible Email Scam - Microsoft Q&A
- I keep getting emails from Microsoft telling me I need to update/ accept your terms or lose my ability to use my account. Is this a scam? - Microsoft Q&A