How do I get ahold of Azure support if I can't access Azure?

Andre Gagne 0 Reputation points
2026-10-13T16:03:15.6333333+00:00

I think I used my personal account to replicate an external user at my last company and now I'm in a circular loop.

I'm getting the following error whenever I'm on an Azure page (including support) which completely breaks my ability to use the webpage. and Azure support phone now tells you to use the website to submit a ticket...

{
  "sessionId": "46fdaa8209724bce85bfc5321d847a94",
  "errors": [
    {
      "errorMessage": "login_required: AADSTS50058: A silent sign-in request was sent but no user is signed in. The cookies used to represent the user's session were not sent in the request to Azure AD. This can happen if the user is using Internet Explorer or Edge, and the web app sending the silent sign-in request is in different IE security zone than the Azure AD endpoint (login.microsoftonline.com). Trace ID: 30c0af08-0d56-46bb-8c1b-c9ac4f2f1b00 Correlation ID: 284aa6fa-db84-4786-83cd-c25a215756c9 Timestamp: 2026-10-13 15:46:40Z",
      "clientId": "<>",       
      "scopes": [         
          "<>/.default"       
      ]     
    }   
  ] 
}
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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