How do I fix the problem of my audio not working when i am in a meeting? I can hear the other speakers, but they can't hear me.

Diana Roberts 0 Reputation points
2026-10-12T17:45:07.2333333+00:00

How do I fix the problem of my audio not working when i am in a meeting? I can hear the other speakers, but they can't hear me.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
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  1. Jack-Bu 6,965 Reputation points Microsoft External Staff Moderator
    2026-10-12T19:38:22.98+00:00

    Hello Diana,

    This issue may be caused by several reasons:

    • Teams has not been granted microphone access.
    • There is a connection problem between Teams and the device.
    • You may have accidentally enabled the mute feature.

    First, try a different headset if possible and let me know if the issue persists. Please also check the following:

    1. Teams Audio Settings Go to Settings > Devices, select the correct microphone, and make a test call.
    2. Windows Microphone Permissions Go to Settings > Privacy & Security > Microphone and ensure microphone access is enabled for Teams.
    3. Mute Check Make sure you’re not muted in the meeting and that your headset’s physical mute switch is off.
    4. Windows Sound Settings Go to Settings > System > Sound > Input and confirm the correct microphone is selected and responding.
    5. Test Teams Web Try joining a meeting at https://teams.cloud.microsoft/
    6. Test in Other Apps Please check whether the microphone works in another application.

    Having this information will greatly assist me in troubleshooting the issue further.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

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  2. AI answer

    2026-10-12T17:45:54.7166667+00:00

    Select the correct microphone in Teams, unmute it, and run a test call; if Teams receives no sound, grant microphone access in your operating system or browser. ^1^

    Check Teams first

    1. In the meeting toolbar, select Unmute mic if the microphone icon has a line through it.
    2. Check the microphone or headset itself for a physical mute button. On some headsets, raising the boom microphone mutes it.
    3. During the meeting, select the arrow next to Mic → More audio settings.
    4. Under Microphone, select the device you are actually using.
    5. Before your next meeting, open Teams → Settings and more (…) → Settings → Devices.
    6. Select Make a test call, record a short message, and listen to the playback:
      • You hear your recording: Teams is receiving your microphone audio.
      • You hear nothing: continue with the applicable permission checks below.

    The test-call feature is available only in English and is unavailable in Teams for the web. The recording is deleted immediately after the test. ^1^

    Allow microphone access

    Windows

    1. Open Settings → Privacy & security → Microphone.
    2. Turn on:
      • Microphone access
      • Let apps access your microphone
      • Microsoft Teams (work or school)
      • Let desktop apps access your microphone
    3. Close all applications and restart the computer.
    4. Then open Settings → System → Sound → Input, select the intended microphone, and verify that its volume is not muted.
    5. If the microphone is disabled, open Advanced → More sound settings → Recording, right-click it, and select Enable. ^1^

    macOS

    1. Open System Settings/System Preferences → Privacy & Security → Microphone.
    2. Enable Microsoft Teams.
    3. Close all applications and restart the Mac. ^1^

    iPhone or iPad

    1. Open Settings → Privacy → Microphone.
    2. Turn on Microsoft Teams.
    3. Close all applications and restart the device. ^1^

    Teams in a browser

    • Edge: Settings and more → Settings → Cookies and site permissions → Microphone, then enable Ask before accessing.
    • Chrome: Settings → Privacy and security → Site settings → Permissions → Microphone. Select the correct microphone and enable Sites can ask to use your microphone.
    • Safari: Preferences → Websites → Microphone, then set access to Ask or Allow. ^1^

    If it still does not work

    • Disconnect and reconnect a USB microphone.
    • For Bluetooth, ensure the headset is charged and not connected to another device, then reconnect it and reselect it in Teams.
    • Install current Teams and operating-system updates.
    • If joining through Remote Desktop, open Remote Desktop Connection → Local Resources → Remote audio → Settings, and set Remote audio recording to Record from this computer.
    • If Teams offers Call me back, use it to connect the meeting audio through your phone while keeping meeting content on the computer. ^1^

    References

    1. My microphone isn't working in Microsoft Teams | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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