IM TRYING TO REDEEM MY MICROSOFT POINTS.

Question

IM TRYING TO REDEEM MY MICROSOFT POINTS.

Ethan Ahmo 0

KEEPS TELLING ME IM A BOT, I GOT BANNED FOR 2 YEARS FOR NO REASON, I HAVE TO VERIFY WITH THE VING APP (I DONT EVEN HAVE A PHONE TO BEGIN WITH) MICROSOFT FIX UR REWARDS ITS RIGGED.

0 comments

2 answers

Your answer

Answer 1

Hello,

The option to verify your Microsoft Rewards account using an email address was removed for security reasons. This is because it was easy for someone to create a free email address, and they misused this verification option, which led Microsoft to stop allowing accounts to be verified directly through email for all users.

Later, the verification now switched to the phone number method. However, since Microsoft is phasing out phone number verification, it is now using the Bing QR code verification method, which is more secure than the previous methods. You will need a smartphone with the Bing app installed to scan the QR code, verify your identity, and successfully redeem your rewards.

For reference, see:

Use QR Code Verification to Redeem Microsoft Rewards

However, if you tried to sign in with your account on the 'Microsoft Rewards' page and you receive a message that your 'Rewards account is suspended', you will have to reach out directly to the Microsoft Rewards support team. Since this is a peer-to-peer community forum, we cannot help you with account-related issues publicly here.

https://rewards.bing.com/support

Answer 2

If redemption is blocked and account verification is required, these are the supported checks and options:

Verify the redemption method requirements.
- Rewards redemption requires account verification.
- QR code verification with the Bing app is only available when redeeming on the Rewards website in a web browser on a PC or mobile device.
- The QR code option does not appear inside the Bing app.
- In some countries or regions, QR code verification may not be available.
If phone verification is being used, check the common failure causes.
- Enter the exact code sent to the phone.
- After too many failed phone verification attempts, wait 48 hours before trying again.
- A phone number can only be associated with a limited number of Microsoft Rewards accounts, with a maximum of 6 accounts per household.
- VoIP numbers are not allowed. A mobile phone or landline number is required.
Check for region and network issues.
- Rewards points must be redeemed in the same region as the Microsoft account.
- Redemption cannot be completed while traveling in another market or region.
- Do not use a VPN or proxy, because that can block redemption or trigger policy issues.
If QR verification is available but not working, try these steps.
- Update the browser and operating system.
- Clear browser cache and cookies.
- Temporarily turn off VPNs, proxies, or third-party security software.
- Try a different browser, device, or network.
If the account is restricted or suspended, only Microsoft Rewards Support can review it.
- Account restrictions can be related to policy violations or unusual activity such as VPN use, multiple accounts, inaccurate account information, automated searching, or redeeming from outside the country where points were earned.
- If the issue is not resolved by the checks above, submit a request through Microsoft Rewards Support.