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Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
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Hi,
To help determine why you're unable to access your email account, could you please provide a bit more information?
- What is preventing you from accessing your email account? For example: forgotten password, multi-Factor Authentication (MFA) issue, error message when signing in....
- What is the exact error message you receive when you try to sign in?
- Are you unable to access your email through a web browser, Classic Outlook, New Outlook, the mobile app, or all of these methods?
- Is this email account the only administrator account in your tenant, or is there another administrator who can still access the tenant?
To ensure I provide the most accurate assistance, I would appreciate any additional information you can share regarding your current situation. If possible, please include screenshots, as they can be very helpful in the investigation.
Thank you for your patience and understanding. Should you have any further questions, please feel free to comment in this post.