How to fix Kernel-Power 41 (63)

trix trix 0 Reputation points
2026-10-11T21:57:58.1333333+00:00

So, my OMEN MAX 16-ahXXXX Windows 11 Version 25H2 keeps turning off and on every time I boot up windows or touch my keyboard it takes sometimes 1 second to shut off when turning it on or a few seconds. I try to turn it on/ or use it basically unusable except for safe mode I can use it completely fine in safe mode. My critical issue in XML
it also gives this message "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
<System>

  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

  <EventID>41</EventID>

  <Version>10</Version>

  <Level>1</Level>

  <Task>63</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000400000000002</Keywords>

  <TimeCreated SystemTime="2026-10-11T21:00:34.1103152Z" />

  <EventRecordID>236137</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="8" />

  <Channel>System</Channel>

  <Computer>Name</Computer>

  <Security UserID="S-1-5-18" />

  </System>

  • <EventData>

  <Data Name="BugcheckCode">59</Data>

  <Data Name="BugcheckParameter1">0xc0000094</Data>

  <Data Name="BugcheckParameter2">0xfffff8003d343cff</Data>

  <Data Name="BugcheckParameter3">0xffffe3814412d900</Data>

  <Data Name="BugcheckParameter4">0x0</Data>

  <Data Name="SleepInProgress">0</Data>

  <Data Name="PowerButtonTimestamp">0</Data>

  <Data Name="BootAppStatus">0</Data>

  <Data Name="Checkpoint">0</Data>

  <Data Name="ConnectedStandbyInProgress">false</Data>

  <Data Name="SystemSleepTransitionsToOn">0</Data>

  <Data Name="CsEntryScenarioInstanceId">0</Data>

  <Data Name="BugcheckInfoFromEFI">false</Data>

  <Data Name="CheckpointStatus">0</Data>

  <Data Name="CsEntryScenarioInstanceIdV2">0</Data>

  <Data Name="LongPowerButtonPressDetected">false</Data>

  <Data Name="LidReliability">false</Data>

  <Data Name="InputSuppressionState">0</Data>

  <Data Name="PowerButtonSuppressionState">0</Data>

  <Data Name="LidState">1</Data>

  <Data Name="WHEABootErrorCount">0</Data>

  </EventData>

  </Event>
I really need help I asked someone and they believe it's a drivers issue my graphics card (Nvidia GeForce RTX 5070) or Intel integrated graphics I know it's not power related since it doesn't shut off in safe mode and I checked my bios and it said it was perfectly fine.

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  1. Xuan Nhu 1,370 Reputation points Independent Advisor
    2026-10-12T00:19:28.59+00:00

    Dear trix trix,

    Thank you for posting to the forum community. Your XML contains an important clue: Windows recorded a crash, so we should investigate that rather than treat Kernel-Power 41 as the cause.

    BugcheckCode 59 is decimal for 0x3B — SYSTEM_SERVICE_EXCEPTION. Its first parameter, 0xC0000094, means integer division by zero. These values do not identify the responsible driver or prove that either graphics adapter caused the crash. Event 41 guidance · Bug check 0x3B. Microsoft Learn

    Safe Mode working reliably makes a driver or service loaded during normal startup a reasonable possibility. However, it does not completely rule out hardware or power problems, because Safe Mode uses fewer drivers and a different workload.

    Please start with these steps:

    1. Back up your important files while Safe Mode is working. Then check C:\Windows\Minidump for recent .dmp files. A crash dump can help identify the code involved in the failure. Microsoft’s crash-dump guidance. Microsoft Learn
    2. Try a clean boot, following Microsoft’s instructions. Hide all Microsoft services before disabling the remaining services, and temporarily disable startup apps. Record what you disable so you can restore it afterward. Some software features will temporarily stop working. If normal startup becomes stable, re-enable items in groups to isolate the trigger. A clean boot does not disable every third-party driver. Microsoft Support
    3. If this started immediately after a driver or software update, tell us which one. I would avoid removing both graphics drivers or flashing the BIOS before examining that history and the dump.

    Could you provide the exact Windows build from winver, when the problem started, and whether recent minidump files exist? Please don’t post your serial number. Memory dumps can contain sensitive information, so avoid making them publicly accessible.

    If this helped, I’d appreciate a Like so others can find the answer more easily.

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  2. AI answer

    2026-10-11T21:58:18.51+00:00

    Event ID 41 is only telling that Windows did not shut down cleanly. In this case, the important detail is that Event ID 41 contains a nonzero BugcheckCode (59), which means the restart is associated with a Stop error rather than a simple power loss.

    Use this path:

    1. Treat this as a blue screen/bugcheck issue first
      • Event ID 41 with a bugcheck code means Windows captured Stop error data during the unexpected restart.
      • The bugcheck code in Event ID 41 is shown in decimal, while most bugcheck documentation uses hexadecimal.
    2. Convert BugcheckCode 59 to hexadecimal
      • Open Start and search for Calculator.
      • In Calculator, select View > Programmer.
      • Make sure Dec is selected.
      • Enter 59.
      • Select Hex.
      • Use the 8-digit form when checking documentation.
    3. Check whether the shutdown was forced by the power button
      • In the event data provided, PowerButtonTimestamp = 0.
      • That does not match the documented pattern for a restart caused by pressing and holding the power button.
    4. Since Safe Mode is stable, focus on drivers and normal-boot components
      • Safe Mode working normally means the issue appears during a normal Windows startup path, where additional drivers and services load.
      • Because Event ID 41 already includes a bugcheck code, continue with Stop error troubleshooting rather than treating this as a pure power event.
    5. Check for related events around the crash time
      • In Event Viewer > Windows Logs > System, look for these around the same time:
        • Event ID 6008 for the unexpected shutdown time
        • Event ID 1074 to confirm whether any app or user initiated shutdown/restart
        • Event ID 6006 to see whether Windows completed a clean shutdown
      • Also check both Application and System logs for suspicious events just before the Event ID 41 time.
    6. If Windows is restarting too quickly to identify the Stop error, disable automatic restart
      • Right-click My Computer > Properties > Advanced system settings > Advanced.
      • Under Startup and Recovery, select Settings.
      • Clear Automatically restart.
      • This helps keep the Stop error visible instead of immediately rebooting.
    7. If Event ID 41 later shows all zero values, check dump configuration
      • If Event ID 41 has zeros and there is Event ID 46 from volmgr saying Crash dump initialization failed!, check the pagefile configuration.
      • The default dump file is the pagefile, and if dump initialization fails, Windows may not record the bugcheck type or create a memory dump.
    8. If the cause is still unclear, check the hardware-related items documented for random restarts
      • Disable any overclocking.
      • Check memory health and configuration.
      • Check the power supply capacity.
      • Check for overheating.
      • If all checks fail to isolate the issue, return the system to its default configuration and test again.

    Based on the provided event data, the strongest supported conclusion is:

    • this is not just a generic Kernel-Power event,
    • it is a bugcheck-driven restart,
    • and Safe Mode stability makes normal-boot drivers/services the most relevant next area to investigate.

    References:

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