A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Hello Shaunte Armstrong
As I understand it, you are unable to use certain print-related options in Excel, and you've already tried restarting the Print Spooler service, but the issue remains.
Because there are a few details that need to be clarified to ensure I am addressing your issue correctly, may I ask a few questions?
1/ When you mention "print layout", are you referring to:
- "File" > "Print" settings
- or the "Page Layout" tab on the ribbon,
- or the "Page Layout" view under the "View" tab?
2/ What exactly happens when you try to use those options?
- Are they grayed out (disabled)?
- Or are they clickable but nothing happens?
3/ Are you able to print from other applications such as Word, Notepad, or your web browser?
3/ Does the issue occur with:
- one specific workbook, or all Excel files?
4/ Is a printer currently selected and visible under File > Print in Excel?
Looking forward to hearing from you!