Cannot leave Microsoft Entra B2B tenant because guest account is locked

Taavi Tamberg 0 Reputation points
2026-10-10T06:51:42.5666667+00:00

My home account is ******@ut.ee.

Under My Account → Organizations → Other organizations I have an organization named Microsoft.

Tenant ID: 72f988bf-86f1-41af-91ab-2d7cd011db47

When I select Leave, authentication fails with:

“Your account has been locked. Contact your support person to unlock it, then try again.”

I am not an administrator of either tenant and therefore cannot open a Microsoft 365 Admin Center support request.

How can I have my B2B guest account removed from this Microsoft tenant, or how can I contact the administrator of this tenant?

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.