i have an account for school i don't need this one also i just cancelled but would like a refund

Because you have already cancelled, check the cancellation confirmation for a refund notice; if no refund was offered or it has not arrived after five business days, contact the seller’s billing support.

If you bought the subscription directly from Microsoft

• Refund eligibility is determined automatically during cancellation; cancellation by itself does not always produce a refund.
• In most cases, eligibility includes cancellation within 30 days of the initial purchase, before the first recurring billing date, or within 30 days after the most recent recurring charge. Conditions vary by subscription and country.
• If no refund is issued, access normally continues until the end of the paid billing period. [^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Microsoft subscription refund policy | Microsoft Support")

If the cancellation page confirmed a refund, allow 3–5 business days for it to return to the original payment method. After that:

1. Open Contact Microsoft Support.
2. Sign in with the personal Microsoft account that purchased the subscription, not necessarily the school account.
3. Enter Microsoft 365 refund after cancellation and select Get Help.
4. Select Contact Support, then request chat or a callback.
5. Provide the cancellation confirmation and charge date. ^2^

If you bought it elsewhere

For purchases through Apple App Store, Google Play, Amazon, or another retailer, request the refund from that seller. Microsoft does not process refunds for subscriptions purchased through those channels. [^3^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Cancel a Microsoft 365 subscription | Microsoft Support")

The availability of Microsoft 365 through your school does not itself determine refund eligibility; the purchase date, cancellation date, subscription type, country, and seller do.

References

1. [Microsoft subscription refund policy | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
2. Request a refund - Microsoft Q&A
3. [Cancel a Microsoft 365 subscription | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])