cash back down??

Joanne Roszkowski 0 Reputation points
2026-10-09T16:09:13.0566667+00:00

I am not seeing microsoft cashback on my PC. It was there yesterday. Problem

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Vikki-T 12,060 Reputation points Microsoft External Staff Moderator
    2026-10-10T08:51:54.5966667+00:00

    Hello Joanne Roszkowski,

    Could you clarify what is no longer appearing: the Cashback notification on shopping pages, the Cashback section in Copilot, or your Cashback dashboard and transaction history?

    Microsoft is moving Edge shopping features, including Cashback, into the Copilot sidebar. Please open a supported product page in Microsoft Edge and check the Copilot pane or the address bar for a Cashback notification.

    Also, make sure that Edge is up to date, you are signed in with the correct Microsoft account, and Save time and money with Shopping in Microsoft Edge is enabled under Settings > Privacy, search, and services > Search and connected experiences.

    Please note that availability can vary by region and account as the updated experience is being rolled out gradually. You can find more information here: Changes to Shopping in Edge.

    Let me know which Cashback section is missing and whether you can still access your Cashback dashboard directly. Thank you so much for your understanding. 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. AI answer

    2026-10-09T16:09:51.9933333+00:00

    Microsoft Cashback is being moved from Edge’s standalone shopping icon and checkout flyouts into Copilot in Edge, so check for it in the Copilot sidebar while viewing an eligible product page.^1^

    Find Cashback in Edge

    1. Open Microsoft Edge and select the Copilot icon in the sidebar.
    2. Visit the product page where you expected Cashback.
    3. Look in the Copilot pane or address bar for a Cashback eligible notification.
    4. Confirm that Edge is signed in with the Microsoft account associated with Microsoft Rewards.
    5. Open Edge → Settings and more (…) → Settings → Privacy, search, and services → Search and connected experiences.
    6. Turn on Save time and money with Shopping in Microsoft Edge.
    7. Open Settings and more (…) → Help and feedback → About Microsoft Edge and allow Edge to update if needed, then restart it.

    Microsoft notes that Cashback alerts are still being developed and may not appear for every user. Availability is also being rolled out by region, with the United States receiving features first and other markets following later.^1^

    If Cashback remains absent on supported shopping pages after these checks, submit the issue through the Microsoft Rewards Support form. Microsoft identifies Rewards Support as the escalation route when the Rewards help pages do not resolve the issue.^2^

    References

    1. Changes to Shopping in Edge | Microsoft Support
    2. Getting the most out of Microsoft Rewards | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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