I purchased Microsoft 365 but cannot figure out the profile I used

Question

I purchased Microsoft 365 but cannot figure out the profile I used

Marcie Schwartz 0

Hello,

I recently got a new computer and with that I purchased Microsoft 365. When I did that Microsoft made my create a domain name, and therefore I purchased 365. Now I have another email that was created ******@outlook.com but it is now showing 365 as being purchased. I need someone to look up my name by my name not by a login to see if I purchased it or not?

Thank you.

Marcie

Marcie Schwartz 0 Reputation points

2026-10-09T14:54:33.5833333+00:00

I found the purchase receipt but it is clearly not connected to the microsoft email used to log in. I need to figure out what account this purchase is attached too.

1 answer

Your answer

Marcie Schwartz 0 Reputation points

2026-10-09T14:54:33.5833333+00:00

I found the purchase receipt but it is clearly not connected to the microsoft email used to log in. I need to figure out what account this purchase is attached too.

Answer 1

SD - IA 180.9K Independent Advisor

Hi,

Did you get a temporary onmicrosoft domain too?
It means if you bought a business account.

May I know if you can login using the domain email at https://admin.cloud.microsoft?

Additionally, to ensure about the subscription, please log in to https://account.microsoft.com/services/ page and let me know if you see a subscription.

I look forward to hearing from you to get the results of the troubleshooting.

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