Hello,
Welcome to the Microsoft Windows Community.
I hope everything is okay. We apologize for the inconvenience and thank you for seeking support. In order for us to accurately understand the scenario on your device and provide you with appropriate guidance, we need some additional information.
1.Press Win + R, type msinfo32, and press Enter. Then, capture and share an image of the displayed window.
2.Press Win + R again and paste the command ms-settings:windowsupdate (or manually open Settings -> Update and Recovery -> Windows Update -> Update History) and also send a screenshot of that screen.
I look forward to getting back to you with the information so we can continue the support. Please note that these driver updates are optional; if you prefer, you can check for available versions on your computer manufacturer's support website.