Hi,
The free upgrade offer from Windows 7 to Windows 10 has already ended, since Windows 10 mainstream support is ended too.
You may better upgrade PC hardware since Windows 11 is supported only right now, which isn't compatiable with many Windows 10 spec hardware.
A friendly reminder that this is a user-to-user forum where users help other users.
Experts or Advisors participating here cannot make changes to Microsoft services or access internal systems and can only provide technical guidance, irrespective of Microsoft's Policy decisions.
I hope this information helps. If you have any more questions, don't hesitate to reach out. Wishing you good luck!