The streak suddenly stopped showing up.

Question

The streak suddenly stopped showing up.

Salty 65

Hi everyone, I logged into Microsoft Rewards today and noticed that my daily streak section is missing—the streak isn't showing up at all. I distinctly remember accessing it normally just a few days ago; this issue only started today. Could you please help me out? (I haven't used a VPN or violated the Rewards Terms of Use.)
Bonus: When i try to search bing, my points still go up normally; as far as I know, if this were a warning of an impending suspension, the points wouldn't increase when searching. Screenshot 2026-10-09 165618

arki hudai 5 Reputation points

2026-10-09T12:40:18.39+00:00

mine too
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-10-10T06:09:34.35+00:00

Hi arki hudai,

Could you confirm whether the entire Daily Set section is missing, or only the streak counter?
arki hudai 5 Reputation points

2026-10-10T06:12:57.39+00:00

@Vikki-T here is the screenshot .
arki hudai 5 Reputation points

2026-10-10T06:21:40.43+00:00

I checked my rewards account on my pc edge and other browsers also on my phone even on my pcs' rewards application. All of the place same problem. I signed out and sign in multiple times but same. Even at the dashboard section not showing. The entire Daily Set section missing along with the streak counter.
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-10-13T12:47:12.68+00:00

Hi arki hudai,

Thank you for the update. Since the entire Daily Set section and streak counter are missing across multiple browsers and devices even after signing out and back in, please contact Microsoft Rewards Support for an account-specific review. As this is a user-to-user forum, I cannot access your Rewards account details or restore the missing streak. Thank you so much for your cooperation.

1 answer

Your answer

arki hudai 5 Reputation points

2026-10-09T12:40:18.39+00:00

mine too
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-10-10T06:09:34.35+00:00

Hi arki hudai,

Could you confirm whether the entire Daily Set section is missing, or only the streak counter?
arki hudai 5 Reputation points

2026-10-10T06:12:57.39+00:00

@Vikki-T here is the screenshot .
arki hudai 5 Reputation points

2026-10-10T06:21:40.43+00:00

I checked my rewards account on my pc edge and other browsers also on my phone even on my pcs' rewards application. All of the place same problem. I signed out and sign in multiple times but same. Even at the dashboard section not showing. The entire Daily Set section missing along with the streak counter.
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-10-13T12:47:12.68+00:00

Hi arki hudai,

Thank you for the update. Since the entire Daily Set section and streak counter are missing across multiple browsers and devices even after signing out and back in, please contact Microsoft Rewards Support for an account-specific review. As this is a user-to-user forum, I cannot access your Rewards account details or restore the missing streak. Thank you so much for your cooperation.

Answer 1

Hi Salty,

I understand why this would be concerning, especially when the streak section was visible and working normally just yesterday.

To help narrow this down, could you please confirm the following?

Are you checking the Rewards dashboard on a computer or a mobile device?
Does the streak section also remain missing if you open the Rewards dashboard on another browser or device?
Is the entire Daily Set section missing, or is it only the streak counter that no longer appears?
Have you confirmed that you are signed in with the same Microsoft account that previously held the streak?

In the meantime, please sign out of the Rewards dashboard, close the browser, and then sign back in. You can also check the dashboard in an InPrivate window or on another device to determine whether this is a browser display issue.

The fact that Bing searches are still adding points does not, by itself, confirm whether there is or is not an account restriction. Since no warning or suspension message is shown in the screenshot, I would avoid assuming that the missing streak section is related to a suspension.

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot access Rewards account records, restore a streak, or check the account’s back-end status. If the streak section remains missing across different browsers or devices, please contact Microsoft Rewards Support so the appropriate team can review the account-specific streak activity: Contact Microsoft Rewards Support

When submitting the request, include the date the section disappeared, the current streak length you remember, and the screenshot with any personal information hidden. Thank you so much for your understanding.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Salty 65 Reputation points

2026-10-10T11:17:53.7666667+00:00

I’ve lost my daily set and the streak display is hidden, but the "More activities" section is still working; furthermore, I can still earn points by searching on Bing as usual. I'm using computer btw
Bonus: I also checked on my phone; the "daily set" appears there, but things like "daily check-in" and "search one time" are hidden.
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-10-13T12:53:23.8466667+00:00

Hi Salty,

Thank you for checking both devices and clarifying what is missing. I understand how confusing it is when the Rewards dashboard displays different activities on your computer and phone.

Please check the dashboard once more in an InPrivate window or another browser. If the missing sections remain unchanged, contact Microsoft Rewards Support and provide screenshots from both devices, as the support team is best placed to review the activity availability for your account. As this is a user-to-user forum, I cannot access your Rewards account details or restore the missing streak.

I know this isn't the news you were hoping for, but I wanted to make sure you got the most accurate information about your situation. Thank you so much for your cooperation.