How to fix microsoft to use word and excel?

Tirzah Rao 0 Reputation points
2026-10-09T05:34:49.8+00:00

I am not able to access Microsoft word & excel..... says repair it.... how?

Microsoft 365 and Office | Word | For home | Windows
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  1. DaveM121 937.6K Reputation points Independent Advisor
    2026-10-09T06:09:09.8466667+00:00

    1

    The 'Repair Now' button on that error popup dialog only performs a quick repair of the Office apps and that rarely resolves the problem with the Office apps, the best option is to perform a full online repair of your Office installation.

    Before performing this process, please log into your Microsoft account on this link (https://account.microsoft.com/services/) and check to ensure your Office licence or Microsoft 365 subscription is listed correctly on your account.

    Open the Settings App (gear icon on your Start Menu)

    Go to Apps - Installed Apps, then scroll down to find Microsoft Office

    Select that and choose Modify - Online Repair

    That should fix any issues with your Office Installation.

    2

    If that process does not resolve the problem, completely uninstall Office, restart your PC, then download and reinstall Office form your Microsoft account on tis link (https://account.microsoft.com/services/).

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  2. AI answer

    2026-10-09T05:35:05.3433333+00:00

    If Word and Excel say they need repair, do a full Office repair from Windows settings. The repair button inside the error dialog is usually only a quick repair and often does not fix the problem.

    For Windows 11:

    1. Right-click Start.
    2. Select Installed apps.
    3. Find Microsoft 365 or Office.
    4. Click the three dots next to it, then select Modify.
    5. If prompted, choose:
      • Online Repair > Repair for a full repair, or
      • Quick Repair first if preferred, but Online Repair is the more complete fix.
    6. Follow the on-screen steps.
    7. Restart the computer if prompted.

    For Windows 10:

    1. Right-click Start.
    2. Select Apps and Features.
    3. Select Microsoft 365 or Office.
    4. Choose Modify.
    5. Select Online Repair > Repair.
    6. Follow the on-screen steps.
    7. Restart the computer if prompted.

    Important:

    • This repairs the entire Office suite, not just Word or Excel.
    • If there is a standalone Word or Excel app installed, select that app by name.
    • If the installation is MSI-based instead of Click-to-Run, choose Repair and then Continue.

    If files are opening in the wrong Office app after repair, reset the file association in Control Panel > Programs > Default Programs.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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