My account got hacked!!!! the email and pssword got changed( i have proof)

Hi @karem

I’m sorry this happened. I understand how concerning it is to lose access to the personal Microsoft account connected to Minecraft and your game purchases.

Please refer to Help with the Microsoft account recovery form and complete the recovery form for the affected personal Microsoft account. Provide as much accurate information as possible, including previous passwords, Minecraft or Xbox details, linked devices, and purchase or billing information.

If the recovery request is unsuccessful, please contact Microsoft Support and explain that the email address and password of your personal account were changed without your permission. You may use another Microsoft account to access the available support options.

• Go to Contact Microsoft Support.
• Select Show expanded list of products.
• Choose Outlook > Get Home support.
• Search for Account Recovery, then select Get Help > Contact Support.
• Sign in with another Microsoft account if you cannot access the affected account.
• Ask our Support Assistant > Type "Talk to live chat agent" > Contact Support
• Select Other Products > Manage Account Security > Chat with a support agent via web browser.

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas only.

I hope you can recover your account soon.

Since this is a public forum, we will hide your personal identifiable information, and I have sent that image of yours containing your personal identifiable information in a private message so we can work together to resolve the issue. Also, please check your private message in case you want to share another screenshot to avoid leaking your PII by click on the Private Message button as show below

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