Bluetooth not working windows 11

JASON LUCE 0 Reputation points
2026-10-07T21:38:09.2033333+00:00

theres no bluetooth on my windows 11help me troubleshoot this please

Windows for home | Windows 11 | Devices and drivers
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  1. Kapil Arya 38,526 Reputation points Volunteer Moderator
    2026-10-08T08:28:52.34+00:00

    You need to install the latest bluetooth drivers for your device model from your device manufacturer's website.

    Let us know if this helps!

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  2. EmilyS726 272.3K Reputation points Independent Advisor
    2026-10-07T22:11:04.2866667+00:00

    Hello,

    Can you share with me two screenshots please?

    1. Go to Device Manager > Network Adapters, I would like to see what's listed.
    2. Please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.

    Thanks!

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  3. AI answer

    2026-10-07T21:38:24.57+00:00

    If Bluetooth is missing in Windows 11, use this order of checks:

    1. Verify the PC actually supports Bluetooth. If this is a new device or a custom-built PC, check the product specifications. Some devices do not include Bluetooth hardware.
    2. Make sure Airplane mode is off. Press Windows + A to open Quick Settings, then confirm Airplane mode is turned off.
    3. Fully power off the PC, then turn it back on. Use a full shutdown, not Restart:
      • Hold Shift
      • Select Start > Power > Shut down
      • Wait about 1 minute
      • Turn the PC back on
      This can restore Bluetooth hardware that has become unresponsive.
    4. Run the Bluetooth troubleshooter. Go to Start > Settings > System > Troubleshoot > Other troubleshooters > Bluetooth > Run.
    5. Check Device Manager for the Bluetooth adapter.
      • Right-click Start > Device Manager
      • Expand Bluetooth
      • Look for the Bluetooth adapter name
      • If it is missing there, also check Other devices
    6. Update the Bluetooth driver. In Device Manager:
      • Right-click the Bluetooth adapter
      • Select Update driver > Search automatically for drivers
      • Complete the update and restart the PC if prompted
    7. If Windows says the best driver is already installed, install the driver from the PC manufacturer. Generic Windows drivers do not always work correctly. Download the Bluetooth or wireless driver for the exact PC or motherboard model from the manufacturer’s support site, install it, then restart.
    8. If Bluetooth appears in Device Manager but not in Settings, reinstall the adapter.
      • Open Device Manager
      • Expand Bluetooth
      • Right-click the Bluetooth adapter
      • Select Uninstall device > Uninstall
      • Select Start > Power > Shut down
      • Turn the PC back on
      Windows should reinstall the driver automatically. If it does not, open Device Manager and select Action > Scan for hardware changes.
    9. Check for optional firmware updates. Go to Start > Settings > Windows Update > Advanced options > Optional updates. Install any available updates, especially BIOS, UEFI, or firmware-related updates, then restart.
    10. If Bluetooth is still missing, contact the PC manufacturer. Missing or grayed-out Bluetooth in Windows 11 is commonly caused by Bluetooth driver or firmware problems specific to the device model.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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