Startup verification failed for newly incorporated company - records now synced, need manual review (tickets unanswered 7 days)

Hi team,

I need a manual review of my Azure startup credit business verification. The automated check returned "We couldn't verify your startup. We'll switch you to a pay-as-you-go subscription once your remaining Azure credits run out or expire." No reason was given, and there is no option to resubmit.

Context:

• Company: I entered the legal name exactly as on the Certificate of Incorporation, incorporated in India on 30 Sep 2026 .
• I submitted the business details on the same day I received the Certificate of Incorporation. Because the company had just been incorporated, its records had not yet reached public databases at that time.
• Those records have now synced. CIN and PAN can all be verified, and the company bank account is being opened.
• I'm a genuine early-stage startup.

Support history:

• emailed supportmail(at)techsupport.microsoft.com on 1st Oct'26 : no response
• Azure support ticket [2610030030000809], opened [4th Oct'26]: no response

Every listed Microsoft for Startups support link redirects back to the Azure portal, so I can't find another channel.

My current credit expires in 30 days, so this is time-sensitive, as i need to decide if i continue to develop my startup on Azure.

Request: please escalate to the startup credits verification team for a manual review. I can share the comapny details, document (Certificate of Incorporation, PAN, TAN) and subscription id and any other details privately.

Thank you.