MS Teams on Macbook does not have audio (in app and web versions)

Question

MS Teams on Macbook does not have audio (in app and web versions)

Firoz Khader 0

I am running MacOs 27 on my Apple Macbook Air (Apple Silicon M5).
Teams Settings show that the correct devices (internal Macbook Speakers and Macbook Microphone) have been selected.
However, there is no audio output and the Test Speaker and Mic also results in no audio output.
I have tried switching between the app and webversions of Teams but there is no solution.

I have restarted the macOS audio daemon by running (sudo killall coreaudiod) in Terminal
And restarted the macbook, and then restarted Teams.
I have updated Teams, and also tried to uninstall and reinstall Teams.

Still no audio

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1 answer

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Answer 1

Alina Le 5,585 Independent Advisor

Hello Firoz Khader

To support narrowing down this issue, might I confirm:

Does audio work normally in other macOS applications such as Safari (YouTube), FaceTime, Music, or Voice Memos?
If available, does the issue persist when using a wired or Bluetooth headset instead of the built-in MacBook speakers and microphone?
Have you tested Teams on another device using the same account? If so, does audio work there?

In the meantime, could you please try the following:

1/ Check Teams microphone permissions in macOS

Go to System Settings > Privacy & Security > Microphone.
Confirm that Microsoft Teams is allowed access.
If it is already enabled, try turning it off and back on, then restart Teams.

2/ Verify macOS Sound settings

Go to System Settings > Sound.
Confirm that audio output is not muted and that the microphone input level responds when speaking.

3/ Test with an alternate audio device

If available, connect a wired or Bluetooth headset and check whether audio works in Teams. This can help determine whether the issue is related to the built-in MacBook audio devices.

Please let me know if I can do anything more for you.

Kind regards,

Firoz Khader 0 Reputation points

2026-10-07T10:47:40.3866667+00:00

OK. Managed to get it to work finally. By using another macbook Teams to set a meeting with this current macbook Teams. The test speaker and test mic still show error (ie no audio sound) but the actual call/VC works properly
Alina Le 5,585 Reputation points Independent Advisor

2026-10-07T16:32:05.44+00:00

Hi,

I’m so happy to hear your update. Usually, to identify the root cause, you can isolate and test different factors to narrow down where the issue is occurring.

You may want to save this thread for future reference and review the microphone-related troubleshooting steps for Teams meetings to help ensure everything runs smoothly.

If you encounter any other issues related to Microsoft 365 products, please feel free to return to this forum for further assistance.

I’m glad if the information I provided was helpful to you.