Hi Robert Weintraub,
I’d like to add a couple of things to the suggestions already provided by the Independent Advisor.
Since the basic pairing steps have already been covered, could you check Device Manager > Bluetooth and see whether your Bluetooth adapter is listed normally or has a warning symbol next to it?
Also, has the Lepow speaker ever connected successfully to this laptop before, or is this the first time you’re trying to pair it?
If your laptop also has trouble detecting other Bluetooth devices, I’d suggest checking your laptop manufacturer’s support page for the latest Bluetooth driver for your specific model. If other Bluetooth devices work normally and only the Lepow speaker isn’t detected, that would help narrow this down to the speaker or its pairing with this particular laptop.
Let me know what you find.