My microsoft account "******@gmail.com" got hacked

harshvardan sathe 0 Reputation points
2026-10-05T10:28:44.18+00:00

Hello sir My microsoft account "@gmail.com" got hacked some one change my recovery email and password, my recovery email is same as user name "@gmail.com" please restore my "******@gmail.com" as recovery email again thanks

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. harshvardan sathe 0 Reputation points
    2026-10-05T10:32:32.94+00:00

    i tried all "AI answer" none of them work i want to talk with human support can someone please help me

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  2. AI answer

    2026-10-05T10:29:02.8533333+00:00

    Use the official account recovery flow immediately.

    1. Start with the Microsoft account hacked-account recovery tool: Start.
    2. Before changing or resetting anything, run a full malware scan on the PC:
      • Open Windows Security
      • Go to Virus and threat protection
      • Select Scan options > Full scan > Scan now
    3. After the scan, try to change the password. If sign-in no longer works, use the password reset flow: reset your password.
    4. If the account is blocked or sign-in fails, use the Sign-in Helper: Sign-in Helper.
    5. If the sign-in email or recovery details were changed and normal sign-in no longer works, submit the account recovery form: Recover your account.
    6. If recovery still fails, use Microsoft support entry points that can route to the correct help option:

    Important facts:

    • Support agents are not allowed to send password reset links or directly change account details.
    • If the account was compromised, Microsoft recommends checking account settings afterward, including connected accounts, forwarding, and automatic replies.
    • If the mailbox or OneDrive storage is full, Outlook.com mail can stop sending or receiving.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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