Azure DevOps Analytics Issue on Azure Project Dashboards

Danwin Francis 0 Reputation points
2026-10-05T04:54:15.7566667+00:00

Good day,

We have multiple Azure DevOps projects and all of them show server side issues only on Velocity and Burndown widgets.

There was a previous thread posted on Aug 31 that the Analytics services were experiencing issues and I was wondering if this could be the case again?

Any advise or direction would be appreciated.

Azure DevOps
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  1. AI answer

    2026-10-05T04:54:31.5633333+00:00

    Yes. A similar Analytics outage has previously caused Azure DevOps Boards → Analytics to fail with TF400893: Unable to contact the server, and the accepted guidance in that case was that it was a current service issue under investigation.

    For Velocity and Burndown widgets specifically, both rely on Analytics data:

    • In-context reports such as team velocity and sprint burndown derive data from Analytics.
    • The newer Sprint Burndown widget also uses Analytics.

    Given that the issue is happening across multiple projects and only affects Velocity and Burndown widgets, that pattern is consistent with an Analytics service problem rather than a single-project dashboard configuration issue.

    Practical checks:

    1. Open a project and go to Boards → Analytics.
      • If Analytics pages also fail or show no data, that further points to an Analytics-side issue.
    2. Check whether only Analytics-backed widgets are affected.
      • If non-Analytics dashboard widgets still work, that strengthens the same conclusion.
    3. If the issue is transient, it may resolve without manual intervention.
      • There is no supported way to manually re-initialize or rebuild Azure DevOps Analytics data.

    References:

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  2. kagiyama yutaka 5,575 Reputation points
    2026-10-05T10:30:43.7+00:00

    I think both widgets use Analytics data, but that alone doesn’t mean this is another Analytics service incident. Check Azure DevOps service health first. If nothing shows there, the exact widget error would help.

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