ONE DRIVE LINK IS MISSING FROM CLASSIC OUTLOOK SIDEBAR

Question

ONE DRIVE LINK IS MISSING FROM CLASSIC OUTLOOK SIDEBAR

DARLENE TROUTMAN 25

The OneDrive link that was on the sidebar in the classic outlook had disappeared. I followed your instructions on adding it back in, which worked while I was logged in. However, after logging off and returning later in the day, the link to the OneDrive had disappeared again. Is there a way to set this up and keep the icon on the sidebar as it had always previously been located? The temporary fix was to go to File, Options, Add-ins, beside Manage (COM Add-Ins) select Go..., select what I need then ok, logoff and log back in again to save those changes. Changes would only work until my next login which I have to repeat this each time.

Thank you.

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Answer 1

Lin v 1,545 Independent Advisor

Hi Darlene,

After conducting some testing on my end (Classic Outlook Version 2609, Build 20430.20092), I was able to locate OneDrive under More Apps, and then right-click the icon and select Pin to keep it visible.

User's image

Based on this behavior, OneDrive appears to be surfaced as an Outlook app that can be pinned from the navigation area rather than as a traditional COM add-in.

If you haven't already, you may want to try this approach and see whether it allows the OneDrive icon to remain pinned between sign-ins. If the OneDrive icon disappears again after being pinned, you may want to contact your IT administrator for further assistance. They can check whether the behavior is specific to your account and, if necessary, open a support case with Microsoft for further investigation.

I hope this information is helpful.

DARLENE TROUTMAN 25 Reputation points

2026-10-02T18:19:08.5966667+00:00

Hi,

Thanks, but OneDrive is not appearing in the MoreApps option. I did select the traditional COM add-in option, but it will not allow for me to save any changes.
Lin v 1,545 Reputation points Independent Advisor

2026-10-02T18:43:47.6933333+00:00

Hi Darlene,

Thank you for the update.

Since OneDrive is not appearing under More Apps and Outlook is not retaining the changes made through COM Add-ins, you may want to try a few additional steps:

1/ Make sure Outlook is fully up to date. (File > Office Account > Update Options > Update Now)

2/ After the update, go to File > Options > Advanced and clear Show apps in Outlook > Ok. Close Outlook completely and reopen it.

3/ Go back to File > Options > Advanced > select the checkbox next to Show apps in Outlook. Close Outlook completely and reopen it ome more time.

4/ Check More Apps again and see whether OneDrive is now available to be added and pinned.

5/ If OneDrive still does not appear, our IT administrator may need to open a support case with Microsoft for a deeper investigation.