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When I start to type in my document, it starts typing at the very top of the page, leaving no header. But when I go to print, it shows up in the proper spot. How do I fix this?
A family of Microsoft word processing software products for creating web, email, and print documents.
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Hi Krista,
I hope you're having a good week.
I'm just checking in to see if there have been any updates on the issue. I hope things are moving in the right direction and that a resolution is near.
Whenever you have an update, I'd be grateful if you could let me know.
Thanks again for your time.
Hover your mouse over the top or bottom edge of the page until the cursor changes, then double-click. Or choose Word>Preferences>View from the macOS menu bar and check the option White space between pages in Print Layout view.
This has absolutely nothing to do with margins. John Korchok is on the right track. Please see White Space
Good day Krista,
From your description, Word is hiding the white space at the top and bottom of the page while you edit. This is why your text appears at the top of the screen, but the document still displays correctly in Print Preview and when printed.
Option 1: Restore the page margins
Open the document in Word.
Make sure Print Layout is selected under the View menu.
Move your pointer to the top edge of the page until it changes to a double arrow.
Double click that area.
Word should immediately show the top margin and header area again.
Option 2: Turn on white space in Word settings
Open Word and select Preferences or Settings > Select View > Enable White space between pages in Print Layout view.
Return to your document and check whether the margins are visible.
Option 3: Check the page margins
If the issue continues, select the Layout tab > Margins > Choose Normal or select Custom Margins.
Confirm that the Top margin is not set to 0.
I hope this helps. If you have any questions, please don’t hesitate to reach out at any time.
Thank you for your patience and understanding.
If you have any extra questions about this answer, please click "Comment".