A cloud-based task management app from Microsoft that helps users organize and manage daily tasks across devices.
Hi Tracy,
Regarding your concern, you typically don't see a Pin button inside the Opportunity form.
In D365 Sales, you can pin records from the Recent list in the left navigation pane. To pin the Opportunity:
- Open the Opportunity you want to pin and expand the left navigation pane > select Recent.
- Locate the Opportunity in the recent-record list.
- Hover over it and select the push-pin icon.
- The Opportunity then will appear under Pinned.
Only the ten most recently opened records may appear in Recent, so you need to open the Opportunity again if it is not listed.
For reference: Basic navigation in a model-driven app - Power Apps
Hope this information helps. Should you have any questions, please feel free to reach out again in the comments on this post. I'm happy to help.