hi i cant install microsoft store and i need to use it

david suarez 20 Reputation points
2026-09-25T21:47:51.33+00:00

hi i cant install microsoft store and i need to use it

Windows for home | Windows 11 | Microsoft Store
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Answer accepted by question author
John DeV 170.4K Reputation points Independent Advisor
2026-09-25T22:31:33.0633333+00:00

Hi, good day!

To help narrow down the cause

When you say you can’t install Microsoft Store, does it give you a specific error message or error code?

Have you already tried the troubleshooting steps suggested by the AI assistant?

Which Windows version/build are you using? (Windows key + R to open Run then type winver)

Please take a screenshot of the resulting window and post it in your next response

Re-register built-in apps and reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell / Terminal (Admin)

Copy and paste the command below then press Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

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  1. AI answer

    2026-09-25T21:48:05.1166667+00:00

    Try these steps in order:

    1. Search for Microsoft Store
      • Select Start and type Microsoft Store.
      • If it appears, open it and right-click it to Pin to Start or Pin to taskbar.
    2. Make sure the device is using a Microsoft account
      • The Store app may not be available if the device is signed in with a local account.
    3. If this is a work device, check with the administrator
      • Microsoft Store can be turned off by policy.
    4. Reset the Store cache
      • Press Windows key + R.
      • Type wsreset.exe and select OK.
      • A blank Command Prompt window opens, then closes after about 10 seconds, and Microsoft Store should open automatically.
    5. Check Windows settings that can block Store from working
      • Install the latest Windows updates.
      • Check time and location/region settings.
      • Restart the PC after updates.
    6. Run the Windows Store Apps troubleshooter
      • Go to Start > Settings > Update & Security > Troubleshoot.
      • Select Windows Store apps > Run the troubleshooter.
    7. If Microsoft Store still cannot be found
      • Open Feedback Hub from Start and submit feedback.
      • If technical help is still needed, use Contact Microsoft Support.

    If the Store opens but apps still will not install, common causes are:

    • the app is not available in the current country or region
    • family settings are hiding the app
    • the app is no longer available
    • the app is not compatible with the device
    • the PC needs a restart after Windows updates
    • the PC is not authorized for Microsoft Store apps
    AI-generated content may be incorrect. Read our transparency notes for more information.

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    1 person found this answer helpful.
  2. ApexNáV 385 Reputation points
    2026-09-26T04:18:08.0666667+00:00

    Follow below Microsoft Store troubleshooting article:

    https://support.microsoft.com/en-us/accounts-billing/microsoft-store-doesn-t-open

    If issue remains then Repairing Windows by reinstalling the same version may help. It repairs system files and components while preserving your apps, files, and settings, but I still recommend backing up important data just in case. You can perform the repair using the Microsoft guide below:

    https://support.microsoft.com/en-us/windows/deployment/install-upgrade/fix-issues-by-reinstalling-the-current-version-of-windows

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