change password it tells me tod o this and i dont know how to

Serena 0 Reputation points
2026-09-24T17:48:43.5666667+00:00

Hello SERENA, Your password for account "776206" will expire in 0 day(s). You are required to change your password in order to access district resources such as VPN, etc. If you know your password or answers to your challenge questions, follow instructions stated below to change your password:

  1. Sign in to 1Link
  2. Click on Help Icon on the left Navigation Folder. Select FAQs
  3. Click on “Job Aids for Students” to select “Secondary Students Updating Passwords & Challenge Questions”
  4. Follow the instructions Note: After you log in, you will be prompted to set up your Challenge Question & Answer sets if the setup is pending. These Challenge Question & Answer sets will enable you to self-help with any password issues you may have or to simply change your password when preferred.

Please know that the FBISD IT support team will never ask for your username or password by email or electronic form. Use extreme caution when opening new email messages. Most cybersecurity compromises occur through malicious emails in phishing attempts, malicious links, and attachments. Also, do not send any financial or personal information in an email. If you need further assistance, please contact the FBISD Customer Service Center. HOW DO I DO THIS

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
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  1. Elena-VH 1,970 Reputation points Independent Advisor
    2026-09-24T18:21:41.4566667+00:00

    Dear Serena,

    It sounds like your school district password has expired. In this case, since this is an education account managed by your school district, if you are not sure whether this email is legitimate or trusted, please do not click any links or provide your password.

    If you're unable to sign in, have forgotten your password, or are unsure how to proceed, please contact your school's IT team / IT Help Desk. They can assist you in changing or resetting your password and ensuring that your account remains secure.

    For reference: How do I find my Microsoft 365 admin?

    Also, please note that this is a community forum. No one here has access to your school account, password information, or district systems, so I cannot verify the email or reset the password on your behalf. Your school's IT support team will be best positioned to assist further.

    If you have any questions or if I have misunderstood anything, please feel free to reach out.

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  2. AI answer

    2026-09-24T17:48:59.2766667+00:00

    If this is a work or school account and the current password is still known, the supported way to change it is through Microsoft’s account pages:

    1. Go to myaccount.microsoft.com and sign in with the current work or school password.
    2. Select Change Password from the left menu.
    3. Enter the old password.
    4. Enter and confirm the new password.
    5. Select Submit.

    Another supported path is:

    1. Go to mysignins.microsoft.com/security-info/password/change.
    2. Sign in.
    3. Enter and confirm the new password.
    4. Select Submit.

    If the password is forgotten, the account is locked, or self-service reset is not allowed by the organization, the next step is to contact the school or IT support team.

    The district-specific steps for 1Link, Help Icon, FAQs, or Job Aids for Students are not described in the available Microsoft documentation.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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