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Remove Tab Missing From Printers & Scanners
Hi, after Windows updates, I have two users that is missing the Remove Tab from the printers, and I am unable to remove any of the printers. My users are unable to use/print to the printers as well. I tried PowerShell and CMD to remove the printers, and those solutions do not work. I also tried reinstalling the printer, and that didn't work either. Can you please provide a resolution for how to fix this? We are using Windows 11 for Business.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
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Jason Nguyen Tran 27,210 Reputation points Independent Advisor
2026-09-29T05:55:36.1366667+00:00 -
Jason Nguyen Tran 27,210 Reputation points Independent Advisor
2026-09-23T00:16:49.02+00:00 Hi,
Based on your description, this issue is commonly related to a corrupted printer configuration, Print Spooler service issues, or a problem introduced during a recent Windows update that affects printer management components.
As a first step, I recommend stopping the Print Spooler service, deleting all files from C:\Windows\System32\spool\PRINTERS, and then restarting the service. If the issue persists, please remove the affected printer drivers from Print Management (printmanagement.msc) under Print Servers > Drivers, as Windows may prevent printer removal when a driver package is corrupted or stuck in the spooler database.
Additionally, please verify that the users have local administrative rights and check whether the printers can be removed using Settings > Bluetooth & devices > Printers & scanners, Print Management, or Devices and Printers in Control Panel. If none of these methods work, I recommend running the following command to rebuild the printer subsystem:
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
After the scans complete, restart the device and test again. If the issue started immediately after a specific Windows update, please also review the update history and test whether the behavior persists after installing the latest cumulative update, as Microsoft regularly releases fixes for printing-related issues.
I hope this helps resolve the issue. If you find this answer helpful, please click "Accept Answer" so it can assist others facing a similar problem as well.
Jason