Virtual Machine: Non Disponibile — Problema di Riavvio Autonomo e Stato Non Avviato

Question

Virtual Machine: Non Disponibile — Problema di Riavvio Autonomo e Stato Non Avviato

Paolo Casareto 0

Descrizione del problema

Sto chiedendo assistenza riguardo alla mia macchina virtuale Ubuntu Linux che, dopo un riavvio autonomo avvenuto il 9 settembre 2026 alle 04:00, risulta visibile nel portale Azure ma con stato "non avviata" e non accessibile. Desidero capire le cause di questo problema e come poterla riavviare correttamente.

Ambiente

Servizio: Virtual Machine running Linux; Risorsa: Ubuntu Linux; Regione: non specificata in caso.

Cosa ho già provato

Ho tentato di recuperare dati diagnostici tramite Boot Diagnostics e console seriale, ma non sono state trovate informazioni utili. Non sono stati eseguiti controlli approfonditi come Activity Log, stato del disco OS, o operazioni di redeploy. Ho verificato lo stato nel portale Azure ma non sono riuscito a risolvere il problema autonomamente.

Stato attuale

Attualmente, la VM rimane in stato "non avviata" e non è raggiungibile. Sto cercando assistenza su come diagnosticare e risolvere il problema per ripristinare l'accesso e il funzionamento della VM.

Adithya Prasad K 1,395 Reputation points Microsoft External Staff Moderator

2026-09-29T18:58:51.28+00:00
Hello ,

I hope you are doing well.

Thank you for your patience while we continue investigating the issue.

Our engineering team has reviewed the information provided and requires a few additional details to proceed further:

Are you currently performing a Solution** Update or a Cluster **Upgrade?

If you are performing an update, could you please clarify the reason for running the Upgrade** Readiness **Checks?

Please provide the AEODeviceARMResourceUri associated with the affected cluster.

I apologize for requesting additional information at this stage. Earlier, I had indicated that no further logs/details were required; however, during the engineering review, these details were identified as necessary to move the investigation forward. I understand this may cause some inconvenience and appreciate your patience and cooperation.

Once we receive the requested information, we will continue working with the engineering team and provide further updates as quickly as possible.

Please let me know if you need any assistance locating the above details. Please send the details in the private message

Your answer

Adithya Prasad K 1,395 Reputation points Microsoft External Staff Moderator

2026-09-29T18:58:51.28+00:00

Hello ,

I hope you are doing well.

Thank you for your patience while we continue investigating the issue.

Our engineering team has reviewed the information provided and requires a few additional details to proceed further:

Are you currently performing a Solution** Update or a Cluster **Upgrade?

If you are performing an update, could you please clarify the reason for running the Upgrade** Readiness **Checks?

Please provide the AEODeviceARMResourceUri associated with the affected cluster.

I apologize for requesting additional information at this stage. Earlier, I had indicated that no further logs/details were required; however, during the engineering review, these details were identified as necessary to move the investigation forward. I understand this may cause some inconvenience and appreciate your patience and cooperation.

Once we receive the requested information, we will continue working with the engineering team and provide further updates as quickly as possible.

Please let me know if you need any assistance locating the above details. Please send the details in the private message