Account Creation is Blocked

Question

Account Creation is Blocked

Hassan Mehmood 0

I have been trying to creat an account using both Outlook and Hotmail. But after all the details i receive a message that "Account Creations is blocked". i trying eveything mentioned and suggested by the customer support but all the time i recieve the "Account Creations is blocked" or "We ran into a Problem, Please try later" message. No matter what i do.. the problem is still there.

Elaine Chisholm 0 Reputation points

2026-10-14T22:45:26.9333333+00:00

What are the options here to create a new account? I tried the recommendations below from July, I need a new, secure email. I am getting blocked once I get through the new email selection, pw creation, birth date and name on the account. I also tried a week ago. I do not have a 2nd phone number but did not get that far in any case. I do have 2 existing outlook.com emails.

1 answer

Your answer

Elaine Chisholm 0 Reputation points

2026-10-14T22:45:26.9333333+00:00

What are the options here to create a new account? I tried the recommendations below from July, I need a new, secure email. I am getting blocked once I get through the new email selection, pw creation, birth date and name on the account. I also tried a week ago. I do not have a 2nd phone number but did not get that far in any case. I do have 2 existing outlook.com emails.

Answer 1

This message means Microsoft’s automated anti-abuse system blocked the registration before the account was created.

Please stop making further attempts for at least 24 hours. Then open

https://signup.live.com

on another device, use a normal home or mobile-data connection, and turn off any VPN, proxy, Private DNS or ad blocker. Use a completely new email name and, when possible, verify with a different phone number.

Microsoft’s official guidance also recommends using another device or an alternative sign-up method: https://support.microsoft.com/en-us/accounts-billing/manage/how-to-create-a-new-microsoft-account