blue tooth connection to external speakers

Try these steps on the Surface to get the Bluetooth speaker connected and used for sound:

1. Turn on Bluetooth and put the speaker in pairing mode
   • On Surface: select Start > Settings > Bluetooth & devices.
   • Make sure Bluetooth is turned On.
   • Put the external speaker into Bluetooth pairing mode (check the speaker’s manual).
2. Pair (connect) the Bluetooth speaker
   • In Settings > Bluetooth & devices, select Add device (or Add Bluetooth or other device on some versions).
   • Choose Bluetooth, then select the speaker when it appears and complete pairing.
3. If it shows but won’t connect, remove and re-add it
   • Go to Start > Settings > Bluetooth & devices.
   • Find the speaker, select More options (…) (or click it) > Remove device.
   • Then select Add device again and choose the speaker from the list.
4. Make sure the speaker is selected as the output device
   • Select Start > Settings > System > Sound.
   • Under Choose your output device (or Output), select the Bluetooth speaker.
   • Also click the Sound icon in the taskbar and confirm the Bluetooth speaker is chosen there.
5. Check volume on Surface and on the speaker
   • Turn up volume in Windows and in any app being used.
   • Turn up volume on the Bluetooth speaker itself.
6. If still not working, restart Bluetooth and the PC
   • In Settings > Bluetooth & devices, turn Bluetooth off, wait 10 seconds, then turn it back on and try pairing again.
   • If needed, restart the Surface: Start > Power > Restart.

If problems continue, use the Bluetooth troubleshooter and the dedicated Bluetooth audio troubleshooting steps in the linked articles.

References:

• Troubleshoot Bluetooth not connecting in Windows
• Fix Bluetooth connected but no sound issue on Windows
• Surface sound, volume, and audio accessories