Disabling the family security

Question

Disabling the family security

BRIAN WISE 5

How can I disable the family permission option? ....

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Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-07-08T10:34:48.77+00:00

Hi Stephanie Martinez,

If you mean you want to remove Family Safety / family permissions, this usually needs to be done from the Microsoft Family Safety page by the family organizer.

Please sign in at Microsoft Family Safety with the Microsoft account used on the PC and check whether your account is listed as an organizer or a member. If you are listed as a member/child account, you may not be able to remove the restrictions yourself, and the family organizer would need to remove your account from the family group or adjust the restrictions.

If you are seeing a specific error when trying to remove it, please share the exact message you get, but make sure to hide any personal information first.
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Fakhraddin Amirov 0 Reputation points

2026-09-21T18:45:39.95+00:00

I need help aswell, i have lost access to the organizer account
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-09-22T10:38:43.94+00:00

Hi Fakhraddin Amirov,

I understand how frustrating this is, especially when Family Safety is preventing you from accessing an app you purchased.

Since your account is underage, the Family Safety restriction cannot be removed directly from your account. Your parent will first need to try recovering the Microsoft account that is listed as the family organizer using the Microsoft account recovery guidance.

Once access is restored, the organizer can sign in to Microsoft Family Safety, select your account, and review or remove the restriction applied to the Xbox app.

If the organizer account cannot be recovered, please contact Microsoft Support using another accessible Microsoft account. Enter “Cannot access Family Safety organizer account”, select Get Help, then look for Contact Support or the available chat option. Please explain that you are a minor, your parent is present, and the family organizer account is no longer accessible.

For privacy, please do not post the organizer’s email address, passwords, recovery codes, or other account details publicly in this thread.

3 answers

Your answer

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This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-07-08T10:34:48.77+00:00

Hi Stephanie Martinez,

If you mean you want to remove Family Safety / family permissions, this usually needs to be done from the Microsoft Family Safety page by the family organizer.

Please sign in at Microsoft Family Safety with the Microsoft account used on the PC and check whether your account is listed as an organizer or a member. If you are listed as a member/child account, you may not be able to remove the restrictions yourself, and the family organizer would need to remove your account from the family group or adjust the restrictions.

If you are seeing a specific error when trying to remove it, please share the exact message you get, but make sure to hide any personal information first.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Fakhraddin Amirov 0 Reputation points

2026-09-21T18:45:39.95+00:00

I need help aswell, i have lost access to the organizer account
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-09-22T10:38:43.94+00:00

Hi Fakhraddin Amirov,

I understand how frustrating this is, especially when Family Safety is preventing you from accessing an app you purchased.

Since your account is underage, the Family Safety restriction cannot be removed directly from your account. Your parent will first need to try recovering the Microsoft account that is listed as the family organizer using the Microsoft account recovery guidance.

Once access is restored, the organizer can sign in to Microsoft Family Safety, select your account, and review or remove the restriction applied to the Xbox app.

If the organizer account cannot be recovered, please contact Microsoft Support using another accessible Microsoft account. Enter “Cannot access Family Safety organizer account”, select Get Help, then look for Contact Support or the available chat option. Please explain that you are a minor, your parent is present, and the family organizer account is no longer accessible.

For privacy, please do not post the organizer’s email address, passwords, recovery codes, or other account details publicly in this thread.

Answer 1

For Windows 11 home use, there are two main “family” areas that can be disabled or hidden: Microsoft Family Safety controls on the account, and the Family options section in Windows Security.

If Family Safety restrictions are applied to the account
- Go to https://account.microsoft.com/family and sign in.
- If the account is in a family group:
  - An organizer can turn off activity reporting and other limits:
    1. Organizer signs in at https://account.microsoft.com/family/home/settings.
    2. Selects the member’s name.
    3. Turns off the Activity reporting toggles on each device platform tab.
  - If privacy or full removal is needed, the organizer can remove the member from the family group:
    1. Organizer signs in at https://account.microsoft.com/family.
    2. Selects the person’s name.
    3. Chooses Remove consent for this child's account if shown, then Remove from family group.
- If the account is an adult but is being treated as a child, update the birth date as described under I'm an adult, but Microsoft thinks I'm a child in How to change a birth date on a Microsoft account.
If Family Safety restrictions remain after leaving/removal
- Run the Family Safety reset task on each affected Windows device:
  1. Press Windows + R.
  2. Type cmd and select OK.
  3. In the Command Prompt, run:
```
        schtasks /run /tn "Microsoft\Windows\Shell\FamilySafetyRefreshTask"
```
  4. Restart the PC.
If the goal is only to hide the Family options section in Windows Security (on managed/Pro devices)
- Using Group Policy (Windows 10/11 Pro or managed environment):
  1. Open Group Policy Management Editor for the target GPO.
  2. Go to Computer Configuration > Administrative Templates > Windows components > Windows Security > Family options.
  3. Open Hide the Family options area and set it to Enabled.
  4. Apply and deploy the GPO.
- Using MDM/Intune with the Policy CSP:
  - Set ./Device/Vendor/MSFT/Policy/Config/WindowsDefenderSecurityCenter/DisableFamilyUI to 1 to hide the Family options area.

These steps either remove or relax Microsoft Family Safety controls from the account, or hide the Family options UI in Windows Security, depending on what “family permission option” refers to in the environment.

References:

Answer 2

BRIAN WISE 5

If I do not want to use family restrictions at all, do I need to upgrade the subscription? I need to be free flowing.

0 comments

Answer 3

Hi BRIAN WISE,

I understand wanting to use your Windows 11 device freely without Family Safety prompts or permission requests getting in the way.

You should not need to upgrade your subscription just to turn off Family restrictions. These settings are usually managed through the Microsoft Family Safety group, not through a paid Windows or Microsoft 365 upgrade. If your account is part of a family group, the restrictions may need to be changed or removed by the family organizer.

To narrow this down, could you please check:

Are you signed in with a Microsoft account that is listed in a Family group at Microsoft Family Safety?
Is your account shown as an organizer/adult account, or as a member/child account?
Where do you see the permission request, when opening an app, visiting a website, playing a game, or inside Windows Security?

In the meantime, you can try these steps:

Go to Microsoft Family Safety and sign in with the Microsoft account used on the PC.
If you are the organizer, review the family member settings and turn off the restrictions you no longer want, such as app/game limits, web filters, or screen time limits.
If you do not want to use Family Safety at all, the organizer can remove the account from the family group. Please note that removing someone from a family group may also remove access to shared family benefits, such as shared Microsoft 365 Family benefits if those were being used.

If your account is set as a child/member account, you may not be able to remove those restrictions yourself. In that case, the family organizer would need to adjust the settings or remove your account from the family group.

While my initial response may not fully resolve the issue, I truly appreciate your cooperation as we work together toward identifying the most effective solution. Thank you so much for your understanding.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Vikki-T 12,060 Reputation points Microsoft External Staff Moderator

2026-06-05T07:20:31.0133333+00:00

Hi BRIAN WISE,

It has been a while and I am writing to see how things are going with this issue.

Have you had a chance to check the replies provided?

Any update would be appreciated.