Windows 11 bluetooth device EDIFIER R1280DBs connection Choppy sound.

Question

Windows 11 bluetooth device EDIFIER R1280DBs connection Choppy sound.

William Albano 0

Windows 11 Bluetooth device EDIFIER R1280DB.s Searching for Bluetooth device services Hardware page. I cannot find the turn off handsfree Telephony option?

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2 answers

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Answer 1

SD - IA 180.8K Independent Advisor

Hi,

Please go to Settings > Bluetooth and Devices > Devices > More devices and Printer Settings.

Find your EDIFIER R1280DB under Devices
Right-click on it → Properties
Go to the Services tab

There you should see a list of Bluetooth profiles/services like:

Handsfree Telephony
Headset
Audio Sink (A2DP)
Remote Control, etc.

I’m eager to hear back and work together to find a solution.

Bobbie Blaise 0 Reputation points

2026-10-09T20:38:45.12+00:00

Nope, what I see is Audio Sink, Remote Control, Remotely Controllable Device,

I do not see Handsfree Telephony or Headset

My speakers are connected via bluetooth and after all the vidoes of resetting adaptors, updating drivers, they STILL are not visible as an output device. Does ANYONE actually have a solution to this that works. This is not a problem that should take weeks to solve.

Thank you.

Answer 2

Choppy Bluetooth audio on Windows 11 is usually caused by the wrong audio profile being used, low-quality format, or a bad pairing state. The “Handsfree Telephony” checkbox itself is not documented in the provided content, but the following supported steps can improve sound quality and stability for the EDIFIER R1280DBs:

Confirm the correct output device
1. Select Start > Settings > System > Sound.
2. Under Output, make sure the EDIFIER R1280DBs is selected as the output device (not another Bluetooth device, HDMI, or the internal speakers).
Adjust audio format to higher quality
1. Select Start > Settings > Bluetooth & devices > Devices.
2. Select the EDIFIER R1280DBs, then select Advanced sound properties.
  - Note: The device must be connected to see Advanced sound properties.
3. Under Output settings, set Format to 2 channels, 16 bit, 48000 Hz (DVD Quality).
Re-pair the speakers
1. Select Start > Settings > Bluetooth & devices.
2. Find the EDIFIER R1280DBs, select More options (…) > Remove device.
3. Select Add device, then pair the speakers again from the list.
Reset Bluetooth on the PC
1. Select Start > Settings > Bluetooth & devices.
2. Turn Bluetooth off, wait about 10 seconds, then turn Bluetooth on again.
3. Reconnect the EDIFIER R1280DBs and test the audio.
Run the Bluetooth troubleshooter
1. Select Start > Settings > System > Troubleshoot > Other troubleshooters.
2. Next to Bluetooth, select Run and follow the on-screen steps.

If audio is still choppy after these steps, use the Get Help Bluetooth troubleshooter, which can automatically diagnose and fix many Bluetooth audio issues: Run the troubleshooter in Get Help.

References: