Hi James,
On a Surface running Windows 11, the on-screen keyboard should typically appear automatically when you tap into a text field in tablet mode. If it does not, it usually indicates that the automatic keyboard setting was disabled after a reset. To re-enable it, navigate to Settings > Bluetooth & devices > Typing > Touch keyboard. Under “Show the touch keyboard when no keyboard is attached,” ensure that it is set to Always or “When tablet mode is on”
. Additionally, you can verify the keyboard icon’s visibility by accessing Settings > Personalization > Taskbar > Touch keyboard. However, the crucial step is enabling automatic appearance in the Typing settings. Once this is configured, the keyboard should automatically appear whenever you tap a text box in Edge or any other application, eliminating the need to manually press the taskbar icon.
If the issue persists, consider switching your Surface to tablet mode (by detaching or folding back the keyboard if applicable) and testing again. In some cases, Windows may assume the presence of a hardware keyboard and suppress the touch keyboard.