Hello, welcome to the Microsoft Q&A forum.
Your image upload failed. I need a screenshot to see the specific situation.
This may be caused by system file corruption. Search for CMD in the search box, right-click and run as administrator, and enter the command to repair system components:
DISM /Online /Cleanup-image /Checkhealth
DISM /Online /Cleanup-image /Scanhealth
DISM /Online /Cleanup-image /Restorehealth
sfc /scannow
Then open Task Manager, locate and restart Windows Explorer to see if this resolves the issue.
These are my thoughts and suggestions. I hope they are helpful.