Microsoft 365 and Office | Visio | Other | Other
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
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how I can cancel subscription Visio Plan 2 ?
Cancel Visio Subscription
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Brianne Leichliter
11
Reputation points
My subscription is not showing up in my Microsoft 365 or anywhere where I log in with the email receiving the invoices. I have been trying for three months. I'm not sure why it is not showing up where my 365 subscription is. Please help me figure out how to cancel this subscription.
Microsoft 365 and Office | Visio | Other | Other
3 answers
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Emily Hua-MSFT 27,916 Reputation points2021-01-19T08:40:23.993+00:00 @Brianne Leichliter
Welcome to Q&A forum.
But please note, the tag "office-visio-itpro" focus on general questions of Visio client. You issue is related to billing, account which is not supported on Q&A forum currently.
To better help you,I suggest you contact Microsoft online for assistance.
Thanks for your understanding. -
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Anonymous2021-01-18T18:33:30.58+00:00 Something here may help.
https://support.microsoft.com/en-us/account-billing/how-to-cancel-your-microsoft-subscription-c2c6b0e3-cab3-cb98-d83e-c9ad54620530--please don't forget to Accept as answer if the reply is helpful--
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Brianne Leichliter 11 Reputation points
2021-01-18T21:59:59.613+00:00 The subscription does not show up under Manage.
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Anonymous
2021-01-18T22:13:32.817+00:00 Then it is linked to another account. You can have multiple accounts using the same credit card.
--please don't forget to
Accept as answerif the reply is helpful--
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