How to contact Microsoft to upgrade Azure Fabric to a free Trial capacity?

Question

How to contact Microsoft to upgrade Azure Fabric to a free Trial capacity?

Poincaré Marcellus 25

In powerbi.com, I created a new workspace. In it, I want to create an Eventhouse item. However I got the message below. I tried to create a support ticket on a website provided by microsoft but that I couldn't create it. Is there an email address available to contact the Azure Fabric team to request the Fabric Capacity trial?

Upgrade to a free Microsoft Fabric trial
To create a Eventhouse, your workspace WeatherStreaming needs to be upgraded to a free Fabric trial capacity. Upgrading requires us to create a free trial capacity for you and assign this workspace to it.

Pranay Reddy Madireddy 6,340 Reputation points Moderator

2025-03-04T19:32:45.1033333+00:00

Hi Poincaré Marcellus
Just checking in to see if the below answer provided by @Chiugo Okpala helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Pranay Reddy Madireddy 6,340 Reputation points Moderator

2025-03-05T17:39:31.9266667+00:00

Hi Poincaré Marcellus
We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

Answer accepted by question author

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Pranay Reddy Madireddy 6,340 Reputation points Moderator

2025-03-04T19:32:45.1033333+00:00

Hi Poincaré Marcellus
Just checking in to see if the below answer provided by @Chiugo Okpala helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Pranay Reddy Madireddy 6,340 Reputation points Moderator

2025-03-05T17:39:31.9266667+00:00

Hi Poincaré Marcellus
We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

Answer 1

Chiugo Okpala 1,925 MVP

@Poincaré Marcellus

Welcome to Microsoft Q&A community.

To upgrade your workspace to a free Microsoft Fabric trial capacity, you can create a support request through the Microsoft Fabric support page. If you're an administrator of your Fabric tenant, you can create a support ticket in the admin portal. Unfortunately, there isn't a specific email address provided for contacting the Azure Fabric team directly.

If you encounter any issues while creating a support ticket, you can also explore the Azure Sales contact page for additional support options, including chat and phone support.

I hope these helps. Let me know if you have any further questions or need additional assistance.

Also if these answers your query, do click the "Upvote" and click "Accept the answer" of which might be beneficial to other community members reading this thread.

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Bret Gorman 0 Reputation points

2026-09-30T21:10:08.3666667+00:00

I am an administrator for my own personal/family account.
My issue is that I was a former MCT and my guid is so woven between businesses I've been associated with and my personal account that MSFT can't seem to allow me to distinctly separate them or distinguish between me personally and my former associations.
I cannot get to the above screen and when following your link I get to the following when even attempting to create a fabric ticket: