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2 answers One of the answers was accepted by the question author.

Personal OneDrive suddenly stopped working

Personal OneDrive suddenly stopped working. Files show Access Denied, Manage Storage shows Unknown render failure, and the desktop app can’t reach the library.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-14T17:28:26.2966667+00:00
Christina 20 Reputation points
accepted 2026-10-16T17:46:21.2833333+00:00
Christina 20 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Edge won't launch after latest update

Microsoft Edge simply won't launch. It shows up in the background processes but nothing more. It started yesterday, after I installed the latest update. I tried removing the update but the issue was not fixed. I tried repairing it, same thing. I tried…

Microsoft Edge | Open the browser | Windows 11
asked 2026-08-20T08:22:17.69+00:00
Kevin Baykr 20 Reputation points
answered 2026-10-16T17:23:24.8666667+00:00
Michael Rouse 0 Reputation points
2 answers One of the answers was accepted by the question author.

Received email notification From Microsoft about Deactivating Outlook Mail on 10/15/26

My friend has received several emails to her *.msn account regarding Outlook Mail being deactivated on 10/15/26. It says if not complete by 10/20/26, that her mailbox may be deactivated and all stored data may be permantly deleted. I told her I would…

Outlook | Web | Outlook.com | Email
asked 2026-10-16T16:05:21.0466667+00:00
James Parry 20 Reputation points
accepted 2026-10-16T16:54:09.2766667+00:00
James Parry 20 Reputation points
2 answers One of the answers was accepted by the question author.

Can a notification-only bot handle Adaptive Card Universal Actions and a private account-linking prompt, or does this require a conversational bot?

Hi all, We have a Teams app whose bot is notification-only ("isNotificationOnly": true in the manifest). It only posts proactive Adaptive Card notifications into team channels; users never message it. We're adding action buttons to those cards…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,005 questions
asked 2026-10-12T18:36:00.84+00:00
Edgar Aguilar 65 Reputation points
accepted 2026-10-16T16:31:22.5066667+00:00
Edgar Aguilar 65 Reputation points
1 answer One of the answers was accepted by the question author.

Files Storage: Issue mounting Azure file share — Mount failure in Azure Cloud Shell

Problem description I am experiencing an issue with Azure Cloud Shell where it fails to mount the Azure file share used for the cloud drive. The error message displayed is: "Warning: Failed to mount the Azure file share. Your cloud drive won’t be…

Azure Files
Azure Files

An Azure service that offers file shares in the cloud.

1,514 questions
asked 2026-09-28T19:21:59.28+00:00
David H. Campbell 20 Reputation points
commented 2026-10-16T16:06:10.4733333+00:00
Harshavardhan Sriramula 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Why do you make it so hard to give Feedback?

I tried to give feedback on Outlook. Instead of just letting me type in a suggestion, it tried to make me look for similar comments. At least I guess that is what it did, I am not sure how I ended up where I did, commenting on someone else's post that…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-15T10:31:17.89+00:00
JDR 25 Reputation points
commented 2026-10-16T15:44:52.6566667+00:00
JDR 25 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to Access Microsoft 365 Admin Center – Error 100014

Why am I getting error code 100014 when accessing https://admin.cloud.microsoft? The error says, “Login is not supported for consumer users without business presence.” I am using an Azure for Students subscription and a Microsoft Entra ID Free tenant. Is…

Azure | Azure Training
asked 2026-10-14T16:59:18.32+00:00
Rahil Nazar 20 Reputation points
answered 2026-10-16T15:35:32.81+00:00
Rahil Nazar 20 Reputation points
1 answer One of the answers was accepted by the question author.

I have been purchased Microsoft SQL Server Standard Edition 2025 downgrade Kit. But product license key is showing SQL Server Standard Edition 2019

I do require 2022 Product License Key. There is a mismatch with SQL Server Standard Edition 2025 downgrade kit and Product key license 2019

SQL Server Migration Assistant
SQL Server Migration Assistant

A Microsoft tool designed to automate database migration to SQL Server from Access, DB2, MySQL, Oracle, and SAP ASE.

603 questions
asked 2026-10-16T13:04:16.5066667+00:00
Naveen C 20 Reputation points
commented 2026-10-16T15:27:19.02+00:00
Bruce (SqlWork.com) 85,416 Reputation points
2 answers One of the answers was accepted by the question author.

Smart App Control

I develop and distribute two Windows desktop applications to volunteers of a charity, both applications are currently unsigned. Following a recent Windows update, Smart App Control began blocking the exe's and dll's. Disabling Smart App Control…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-16T14:47:51.7933333+00:00
Ian Brooke 46 Reputation points
accepted 2026-10-16T15:01:54.5133333+00:00
Ian Brooke 46 Reputation points
1 answer One of the answers was accepted by the question author.

My Oticon hearing aids will pair with my Microsoft laptop (with Bluetooth LE Audio enabled), but won't connect. Thoughts?

I can pair my Oticon hearing aids to my Surface laptop, but they don't then connect. On screen, it says they connect for a moment, then are "Not connected". There is no "Connect" button to click.

Surface | Surface Laptop | Sound and camera
asked 2025-11-03T21:15:51.4633333+00:00
Richard E. Johnston 20 Reputation points
commented 2026-10-16T14:29:38.3233333+00:00
Jim Conners 0 Reputation points
1 answer One of the answers was accepted by the question author.

Can't log into Azure.com using my personal account

The codes on my authenticator for my personal account are 8 digits and Azure MFA are fewer digits. I can't log a ticket until I log in Im the only Global Administrator, i read i need help from Microsoft’s Data Protection to restore access

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-14T15:39:19.04+00:00
Henrry Portilla 25 Reputation points
accepted 2026-10-16T14:26:21.8366667+00:00
Henrry Portilla 25 Reputation points
2 answers One of the answers was accepted by the question author.

BSOD DRIVER_POWER_STATE_FAILURE

Would appreciate any help! My Specs: System Model: Victus by HP Laptop 16-e0xxx System SKU: 68P42EA#AB8 Processor: AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz System type: 64-bit operating system, x64-based processor RAM: 2x16GB Kingston…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-19T19:24:12.8+00:00
Yagy 40 Reputation points
edited the question 2026-10-16T13:40:50.4833333+00:00
Yagy 40 Reputation points
2 answers One of the answers was accepted by the question author.

Cannot access original Microsoft Learn profile — Credentials Support portal also broken

Hello Microsoft Support Team, I need assistance with an inaccessible Microsoft Learn profile. My original profile, martinrufino-4485, remains publicly visible with 72 badges and 21 trophies. However, after changing my Microsoft account email alias from…

Community Center | Not monitored
asked 2026-10-10T17:32:19.05+00:00
Rufino Martin 40 Reputation points
commented 2026-10-16T12:59:48.1033333+00:00
Rufino Martin 40 Reputation points
4 answers One of the answers was accepted by the question author.

How to get these Rewards App exclusive points?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,713 questions
asked 2026-09-28T12:01:43.3633333+00:00
Imageory Nil 50 Reputation points
commented 2026-10-16T12:57:06.7566667+00:00
Carol McDonald 85 Reputation points
2 answers One of the answers was accepted by the question author.

Onedrive issue accessing a file

Cannot access a Word document file. (Although i have had this happen with Excel files as well.) I had the file in one folder and moved it to another. Once I move it, I can no longer access it. I've waited 24+ hours and still can't access it. The icon in…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-14T19:05:12.7533333+00:00
northie66 20 Reputation points
edited an answer 2026-10-16T12:56:13.9766667+00:00
Ruby Nguyen 3,735 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Azure function architecture design for large enterprise

I am trying to create an integration layer between our client applications and external API's. This integration layer is to be serverless and designed in Azure function. I know when we are working with API there are numerous architecture to follow…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,393 questions
asked 2020-11-07T00:44:11.263+00:00
DevBuster007 186 Reputation points
commented 2026-10-16T12:43:21.4533333+00:00
Kalanderman 0 Reputation points
2 answers One of the answers was accepted by the question author.

Xbox Mode / Full Screen Experience missing on Windows 11 26H2 (Build 26300.9539)

Hello, I am trying to understand why Xbox Mode / Full Screen Experience (FSE) is still unavailable on my Windows 11 desktop PC. My current configuration is: Windows 11 26H2 OS Build: 26300.9539 CPU: Intel Core i5-12600KF GPU: NVIDIA GeForce RTX 3070…

Windows for home | Windows 11 | Settings
asked 2026-09-11T14:07:19.7233333+00:00
Malo-Valentin Lequy 20 Reputation points
answered 2026-10-16T12:33:45.2366667+00:00
carlo tisato 0 Reputation points
2 answers One of the answers was accepted by the question author.

Unwanted microsoft pop up on start

In the last two days I have started to get a pop up when I start up. This states: "Microsoft. We need a little more help. It looks like this email is used with more than one account with Microsoft. Which one do you want to use?" (Work or…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-14T16:20:28.2766667+00:00
Mark Martin 45 Reputation points
commented 2026-10-16T11:28:52.57+00:00
Mark Martin 45 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to complete MFA to sign in — SMS and voice both fail with error 399287, Authenticator device lost, sole admin

I am locked out of MFA and cannot sign in to the Azure portal / switch into the directories where I am the administrator. Background: I switched phones and could not recover Microsoft Authenticator (cloud restore lists the work account but cannot…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-08T15:31:31.8+00:00
Uri 40 Reputation points
commented 2026-10-16T11:28:00.85+00:00
Helena Cunha 0 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to Access Microsoft 365 Admin Center – MFA SMS OTP Not Received (Error Code 399287)

**Dear Microsoft Support Team, **I am unable to access the Microsoft 365 Admin Center due to a multi‑factor authentication (MFA) verification failure. This issue is preventing me from performing critical administrative actions, including renewing…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-27T09:53:53.8933333+00:00
Sales 40 Reputation points
commented 2026-10-16T11:22:16.4533333+00:00
Helena Cunha 0 Reputation points