I downloaded Movie Maker last weekend and paid for the perpetual version for $19 and it's not recognizing the Pro version

Joan Wilkins 0 Reputation points
2026-11-13T15:46:53.41+00:00

I have a project I need to finish and this is really frustrating. I have the order number and would like to get this resolved soon. I don't want to download another program and request a refund for this app. I have used this program at work previously and I am familiar with it. I prefer not to switch up to a different program.

What can I do to fix this?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
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