outlook wont open

Question

outlook wont open

Lorna H 20

I cannot connect to outlook on my laptop, and the phone has stopped receiving emails since 7pm last night. I've tried fixing the problem through Microsoft and it hasn't worked and followed all different methods recommended. It keeps coming up in foreign with a red x through the internet connection and the site is not safe. Not sure what language it is ?Outlook Web kan inte nAY Internet. Kontrollera anslutningen

Is this fault with Microsoft? Because I am not alone lots of people seem to be having same problems? Anyone got any information and when we can expect to be up and running again?

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Answer 1

Yep - this is a service side issue that needs to be resolved by Microsoft. Unfortunately this is still the ongoing recovery.

You can monitor the latest updates via https://status.cloud.microsoft/

Here is the latest available information:

User impact: Users may be unable to access or perform several actions in Microsoft 365 services.

Current status: Our recovery efforts to restore service health throughout the affected environment is progressing. In parallel, we're continuing to pursue multiple workstreams to pinpoint the source of the issue and ensure the recovery of the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services.

Next update by: Friday, November 13, 2026, at 2:30 PM UTC

If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

hth

Marcin