Outlook outage

Jayanmon John Selin 0 Reputation points
2026-11-13T11:15:54.0633333+00:00

Could you please confirm when the Outlook outage issue is expected to be resolved and services restored?

Outlook | Web | Outlook.com | Email
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  1. DaveM121 949.2K Reputation points Independent Advisor
    2026-11-13T11:48:45.1266667+00:00

    Hi, this forum is just a user to user forum, no-one here knows when this huge outage will be resolve, Microsoft indicate they are working to resolve the server side problem that is causing servers to spike CPU usage, causing racks to go into maintenance mode and creating cascading failures

    There are some indications at the moment that some services are becoming accessible again.

    Also, some people indicate they can now access their Email on a mobile device, while it is still not working on a PC.

    You can monitor their progress on this link https://status.cloud.microsoft/ or on the Microsoft Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

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  2. AI answer

    2026-11-13T11:16:45.92+00:00

    Microsoft has not published a public restoration time for the current Outlook disruption; monitor the Microsoft service-status page for recovery updates because it currently reports service degradation affecting Microsoft 365 and consumer services.^1^

    Current status

    • The disruption is broader than Outlook alone: users may be unable to connect to multiple Microsoft 365 services.
    • No public ETA for full restoration is currently displayed.
    • For Outlook.com and Hotmail accounts, Microsoft Support directs users experiencing access problems to the public Service Health Status site.^2^
    • For a work or school account, ask your Microsoft 365 administrator to check Microsoft 365 admin center → Health → Service health, where tenant-specific incident details may be available.

    Because this is an active service incident, changing Outlook settings, reinstalling the app, or resetting the account is unlikely to restore service. Access should recover as Microsoft completes remediation; retry periodically and check the status page for an updated ETA or confirmation that the incident is resolved.

    References

    1. Microsoft service health status
    2. Fixes or workarounds for recent issues on Outlook.com | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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