Sending, receiving, and organizing email in Outlook.com
Microsoft is currently restoring an outage affecting Outlook.com, Outlook on the web, and other Microsoft 365 services, but no firm completion time has been published.
Service recovery remains ongoing as of November 13, 2026, with availability partially restored or unstable for some users. Monitor the Microsoft service health status page for the latest official update ^1^.
What to do now
- Avoid repeatedly changing passwords, reinstalling Outlook, or removing the account while the incident remains active.
- If this is a work or school account, ask your Microsoft 365 administrator to check Microsoft 365 admin center → Health → Service health for tenant-specific details.
- After Microsoft marks the incident resolved, try Outlook again.
If the status page shows all services healthy but Outlook.com still does not load, try another browser or temporarily exclude Outlook.com from any ad-blocking extension. Microsoft documents that AdBlock and uBlock can cause messages to load slowly or time out ^2^.
References